Customer Service / Sales Representative

Job Title: Customer Service / Sales Representative

Requirements

• Must have a high school degree or equivalent
• Must have customer service experience
• Must be able to provide top quality customer service in urgent and time sensitive situations
• Must have or be able to quickly obtain Insurance Producer's licenses in Property, Casualty, Life & Health from State of Alabama.
• Be comfortable with a sales related career based on commission and obtaining sales goals
• Must successfully complete and maintain all company, state and federal requirements including licenses to sell and service designated Farmers Insurance Products.
• Self-confidence, perseverance, the ability to remain positive and maintain progress towards a goal in spite of obstacles and adversity
• Ability to multi-task in a fast-paced environment
• Ability to conduct needs-based marketing interviews with potential and existing clients
• Experienced with popular computer software (Microsoft products especially)
• Ability to develop and follow a prospecting plan

Responsibilities

• Contact 25 - 50 insurance prospects per day via telephone
• Office will supply leads, along with a book of business to help generate insurance sales
• Visit local professionals and businesses as approved by the agent to establish networks
• Ask for referrals from new customers.
• Help generate sales for the insurance agency
• Gather and qualify customer information for each household
• Prepare insurance quotes and presentations
• Send out insurance quotes and presentations via email & mail
• Follow up with prospects and clients
• Correctly input client’s payments
• Notate client accounts with any transactions and account activity
• Provide any and all customer service needs to ensure client’s have the best possible experience

Insurance Sales Agent Compensation:

• Compensated on either an hourly schedule or base plus commission agreement

Pay will depend on skills and/or qualifications

Job Type: Part-time or Full-time

Experience:

• insurance sales: 1 year (Preferred)
• customer service: 1 year (Required)
• sales: 1 year (Preferred)

License: A valid Alabama P&C License (Preferred)

Work Location: One location

Paid Training:

• Yes

Management:

• Store Manager

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $10.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

Salary : $10 - $15