Image Workstation Operator II - (Data Entry)

Image Workstation Operator II - Data Entry

Department: Item Processing

Employment Status: Full-Time (32) Hours, Non-Exempt - Benefited

Location: Lodi (1)

Salary: Commensurate with experience and qualifications

(Range: $20.00/hour – $21.76/hour)

Supervises Others: No

Work Schedule: Mon (Start at 11:00am) and Tue – Fri (Start at noon

daily. End times vary between 6:30pm and

7:30pm)

F&M Bank’s Image Workstation Operator II is responsible for efficiently processing items (including images of checks, paper debits, and paper credits) using the Item Processing (IP) department’s systems and procedures. Processing includes keying amounts and repairing items as needed. Primary duties include:

• Provide excellent service to customers by accurately and efficiently processing transactions
• Assist in resolving routine and complex IP issues including out-of-balance transactions
• Verify and clear branches for release
• Close balanced runs in preparation for transmission of outgoing Cash Letters to Federal Reserve
• Assist in researching and processing adjustments internally
• Efficiently sort and process lockbox payment transactions as needed
• Help identify process improvements and assist with revising departmental procedure documentation as needed
• Competently utilize the Bank’s Image/IP systems and processes
• Help ensure all IP equipment is well-maintained and operational
• 6,000 to 10,000 key strokes per hour

Who are we looking for?

• Enthusiastic self-starter who effectively works under supervision
• Results-oriented, structured professional who sets and achieves goals and objectives within deadlines
• Strong team player who enjoys working with and helping other team members
• Effective problem-solver who carefully analyzes issues, determines root causes, and implements solutions
• Process-oriented team member with a passion for continuous improvement and operational excellence
• Key contributor with meticulous attention to detail
• Able to work midday through late afternoons/evenings. Schedule may vary depending upon work volume. Occasional overtime required

Also required:

• High school diploma or equivalent required; post-high school education preferred
• 1-2 years’ previous experience with image/IP systems and processes at a financial institution preferred
• Ability to use 10-key equipment at 10,000 strokes per hour with an error rate of less than 1%
• Successful completion of a credit history check

F&M Bank

We are an equal opportunity employer - This organization participates in E-Verify - Esta Organización Participa en E-Verify

Job Type: Part-time

Pay: $20.00 - $21.76 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Performance bonus

Education:

• High school or equivalent (Required)

Experience:

• Ten Key 10,000 stokes per hour: 1 year (Required)
• Customer Service: 1 year (Required)
• Data Entry: 1 year (Required)

Work Location: In person

Salary : $20 - $22