Bulk Fuel Truck Driver

Position Objective and Responsibilities

Job Title: Refined Fuel Delivery

Reports To:   Energy Division Manager

To distribute bulk refined fuel and related products in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

The refined fuel delivery responsibilities involve service, safety and maintenance, reporting, and other duties as assigned by management.

The refined fuel delivery will maintain a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative.

2. Make sales calls on all potential customers in the trade area

3. Sell or arrange for customer lease of refined fuel and equipment and be available to assist the heating department with installation of the equipment

4. Assist department supervisor in setting department goals and increase sales of bulk refined fuel and related products

Service

Service involves developing and maintaining efficient routing, keep-fill, and degree day systems; performing customer tank maintenance; resolving customer complaints; delivering, connecting, and maintaining petroleum equipment; and responding to after-hour calls from customers.

Respond to after-hours calls from customers

1. Ensure no customer runs out of product due to your performance

2. Ensure station facilities have adequate inventories at all times

3. Be available as needed to respond to customers’ emergency calls

Safety and Maintenance

Safety and maintenance involve maintaining rolling stock and petroleum department fixed assets, bulk plant, oil warehouse, and personal office area; operating trucks and equipment safely; and communicating safe storage and handling procedures.

Maintain rolling stock and petroleum department fixed assets

1. Wash unit as often as necessary to keep it looking well cared for

2. Keep current the maintenance schedule provided by your supervisor

3. Report to supervisor any unsafe equipment or working conditions immediately

Maintain bulk plant, oil warehouse, and personal office area

1. Meet all federal and state regulations

2. Keep up-to-date on laws and regulations related to your area of responsibility

3. Maintain inspection reports and other paperwork as required by federal, state, and local governments

Operate trucks and equipment safely

1. Receive no OSHA, state or federal citations

2. Receive no valid customer complaints concerning your driving

Communicate safe storage and handling procedures

1. Ensure customers are informed of safe product handling

Uphold cooperative safety policies

1. Ensure department facilities and equipment meet federal, state, and OSHA regulations

2. Make recommendations on replacement, additions, or deletions of facilities and equipment when needed and/or economically justified

Reporting

Reporting involves invoicing all product deliveries promptly and accurately, submitting daily trip reports, recording inventories of fuels, and informing your supervisor of outstanding conditions

Invoice all product deliveries promptly and accurately

1. Ensure all tickets presented to the office are correct

2. Present a copy of each transaction to the customer after each delivery

3. Turn all sales tickets into the office daily

4. Ensure all cash receipts are turned in daily and are accurate

Record inventories of fuels

1. Record inventories of fuels twice daily on truck and at bulk plant and station

2. Maintain shrinkages of less than 1/2 of 1%

Inform supervisor of outstanding conditions

1. Inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department

Other Duties

The bulk petroleum salesperson will uphold cooperative policies, perform other duties as assigned by management, and will enforce and uphold the cooperative’s credit policy.

Uphold cooperative policies

1. Uphold all cooperative policies

Perform other duties as assigned by management

1. Perform duties as requested by management

Enforce and uphold the cooperative’s credit policy

1. Make credit terms known to all employees and customers

2. Do not charge to customers on COD

3. Do not extend credit to customers who have not been approved by the credit manager

4. Do not authorize customer charges that exceed set credit limits

5. Keep all personal accounts current