ASSISTANT POOL MANAGER - SUMMER 2025

Description

Responsible for assisting with managing the daily operations of the Club’s swimming facilities, including but not limited to safety, cleanliness, and overall appearance; train and supervise pool staff in all matters of pool safety, operating procedures, and member service. This role upholds and models the Club’s THRIVES values to create a positive, inclusive, and safe environment for members and staff alike.

Responsibilities:

• Train and supervise lifeguard staff.
• Assist Pool Manager with formulating weekly work schedules for Lifeguards and entering schedules in Paycom.
• Maintain accurate payroll information and monitor time and attendance.
• Assist Pool Manager with performance reviews for staff mid-season and at the end of the pool season, using the Club’s Performance Management System.
• Conduct weekly rescue drills and periodic training sessions for Lifeguards.
• Coordinate training sessions with the coaching staff.
• Ensure an orderly, clean, and safe pool facility, including the pools, pool deck, pool locker rooms, guard space, and office space.
• Develop and ensure the proper implementation of a pool safety program.
• Enforce Club rules as outlined in the Membership Directory.
• Maintain proper chemical balance in pools and maintain mechanical equipment in coordination with the Facilities Maintenance Department.
• Maintain all rescue equipment in proper working condition.
• Maintain daily logbook.
• Maintain file system for all related pool activity, including accident reports, timecards, pool chemicals, Lifeguard schedules, supervisor reports, daily checklists, etc.
• Ensure that the Lifeguard locker and storage room is kept clean and organized at all times.
• Maintain orderly office and Lifeguard table space.
• Assist with special events, such as holidays and swim meets.

Holiday Requirements:

• July 4th: Our busiest day of the year - all staff are needed to ensure member safety
• Memorial Day & Labor Day: Important holidays where we need strong team coverage. Time off requests will be considered with advance notice
• Holiday pay rates apply to all holiday shifts

Qualifications

• Previous experience working in a pool operation with a competitive swim program a plus. 
• A minimum of two (2) years of supervisory experience with a similar pool facility. 
• Working knowledge of Microsoft Office, to include Word, Excel, and Outlook. 
• Professional communication skills, a high level of organizational skills, and good attention to detail 

A successful Assistant Pool Manager has:

• Attentiveness and Focus: Ability to stay alert and ensure safety while maintaining a clean and organized environment.
• Member-Centric Approach: Exceptional customer service skills with the ability to anticipate member needs and create a welcoming experience.
• Team-Oriented Mindset: Positive and encouraging team member who works collaboratively with others.
• Accountability and Responsibility: Strong sense of responsibility, with an understanding of the role's importance in ensuring safety and adherence to policies and procedures.
• Problem-Solving Skills: Ability to remain calm and make sound decisions during emergency situations.
• Communication Skills: Strong verbal communication skills to provide clear instructions and feedback.
• Flexibility and Adaptability: Willingness to adjust to changing schedules, cover special events, and contribute to team goals.

Job Highlights:

• Onsite Lifeguard Certification Training (if needed).
• Onsite Red Cross Training or Recertification Training Opportunities.
• Free shift meals provided.
• Full uniforms provided (and sometimes, extra swag!).
• Fun team environment that promotes collaboration and positivity.
• Flexible schedules to support work-life balance.

Certifications: 

• American Red Cross or equivalent Lifeguard Training or higher. 
• American Red Cross or equivalent CPR for the Professional Rescuer. 
• American Red Cross or equivalent AED Training