Treatment Plan Coordinator/Front Desk Receptionist

Job Summary
We are seeking a dedicated and organized Treatment Plan Coordinator/Front Desk Receptionist position with at least two years of experience to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks in a fast-paced dental office. This role requires strong communication skills, attention to detail, and the ability to multitask effectively. The ideal candidate will be knowledgeable in all aspects of front desk duties including dealing with in- and out-of-network PPO insurance plans. In addition, a strong understanding of preparing and presenting treatment plans to patients is required. Open Dental experience preferred.

Duties

• Greet patients and visitors ensuring a positive first impression.
• Manage patient check-in and check-out processes efficiently.
• Handle insurance verification and billing inquiries.
• Assist with the preparation of treatment care plans and documentation as needed.
• Answer phone calls, respond to inquiries, schedule patient appointments, and direct calls to appropriate staff members.
• Maintain a clean and organized front desk area.
• Support office management tasks including filing, data entry, and inventory management.

Qualifications

• Previous experience in a dental office setting is required.
• Familiarity with dental billing processes.
• Proficient in using Open Dental or similar software.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Ability to work collaboratively within a team environment while maintaining professionalism at all times.

We offer competitive compensation based on experience along with health insurance, paid time off, holiday pay, and bonus opportunities. Our current hours are Monday, Tuesday, and Wednesday 8:30-7, and Thursday 8:30-5 - no weekends!

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• No weekends

Work Location: In person

Salary : $23