What are the responsibilities and job description for the Inside Sales Associate position at Farrell Equipment?
Job Summary: Looking for a job that’s more than just a paycheck? If you love connecting with people, thrive in a team setting, and want to play a key role in a well-established and dynamic company, this is your chance!
As an Inside Sales Associate, you’ll be the friendly face (or voice) helping our awesome customers find the perfect construction tool, supplies, and or piece of equipment for their job. From answering questions to closing sales and coordinating rentals, you’ll make sure every interaction is seamless and satisfying. Whether it’s in-store or over the phone, you’ll be their go-to expert for product knowledge, pricing, and advice on construction equipment that helps build dreams.
Farrell Equipment isn’t just a business—it’s a legacy! Since 1968, we’ve been a family-owned powerhouse delivering high-quality equipment, rentals, and unmatched service across the Midwest. We pride ourselves on being the ultimate partner for getting things done right, whether that means selling top-of-the-line tools, offering reliable delivery, or just being there when customers need us most.
Responsibilities:
- Answer incoming calls and provide product and pricing information, resolving customer inquiries effectively
- Maintain a strong understanding of construction equipment and supplies, including product features, uses, and benefits
- Ensure products are stocked, displayed neatly, and ready for customers
- Support outside sales representatives by preparing orders or providing information for follow-up
- Facilitate the sale and rental of construction equipment and supplies, ensuring customer needs are met
Qualifications:
- High school diploma or (equivalent) required; additional education in sales or business is a plus
- Prior experience in retail, sales, or construction equipment (preferred)
- Ability to work in a fast-paced, team-oriented environment
- Proficient in multi-tasking and time management
- Strong verbal communication skills and attention to detail