Position Summary

Farrelli's servers play a vital role in guest satisfaction, taking orders, serving food and beverages, and checking on customers to ensure they're enjoying their meals. They're not just order takers, but experience makers who strive to connect with guests and create memorable experiences.

Essential Duties and Responsibilities

• Greet and serve customers in a friendly and efficient manner.
• Taking orders, ringing them in accurately and efficiently, and delivering correct items.
• Provide detailed menu information by maintaining complete knowledge of the restaurant's food and beverage preparation.
• Interact with guests to ensure their complete satisfaction by exceeding their expectations.
• Accept various payment types, make change, and provide receipts.
• Check identification for guests consuming alcoholic beverages and refuse service to those under legal age.
• Monitor behavior of guests who have consumed alcohol.
• Clear and reset tables.
• Maintain side-work and ensure the cleanliness and smooth operation of the restaurant.
• Report to work in a neat and clean uniform, maintain good grooming and hygiene.
• Perform other duties as directed.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

• State alcohol server license and food handler's card required.
• Basic mathematical skills: ability to make change.
• Basic reading, writing, and computer skills.
• Excellent communication skills.
• Multi-task oriented.
• Knowledge of workplace safety procedures.
• Able to suggestively sell food and beverage items.
• Reasonable availability, considering nights and weekends are busiest.

Physical Demands and Work Environment

The physical demands described are representative of those needed to perform essential functions. Reasonable accommodations may be made for individuals with disabilities.

While performing job duties, team members must walk, stand, or remain stationary during the entire shift. Frequent reaching, bending, lifting, carrying, stooping, and wiping are required, along with potential slipping or tripping hazards. Team members must frequently wash hands and lift/move up to 35 pounds.