What are the responsibilities and job description for the Bi-lingual Express Service Advisor position at Farris Jeep?
Why Choose Farris
Farris Jeep is one of the 10 oldest Chrysler Dodge Jeep Ram Dealerships in the country. We have been owned by the same family for over 90 years and have been voted the #1 service facility in the area each year since 2014.
Being family-owned means there is zero of the corporate BS that drives everyone crazy. Your manager is focused on maximizing your ability so that you are able to maximize your earnings. The Dealer is directly invested in maximizing your potential and will speak to you daily to work through any obstacles that may be preventing you from achieving your goals.
Benefits at Farris
- Weekly paycheck!
- Awesome monthly bonuses paid for performance!
- All training paid!
- Paid holidays and vacation!
- Healthcare and matching 401K!
-Family atmosphere, We care!
Ideal applicant would have:
Farris Jeep is one of the 10 oldest Chrysler Dodge Jeep Ram Dealerships in the country. We have been owned by the same family for over 90 years and have been voted the #1 service facility in the area each year since 2014.
Being family-owned means there is zero of the corporate BS that drives everyone crazy. Your manager is focused on maximizing your ability so that you are able to maximize your earnings. The Dealer is directly invested in maximizing your potential and will speak to you daily to work through any obstacles that may be preventing you from achieving your goals.
Benefits at Farris
- Weekly paycheck!
- Awesome monthly bonuses paid for performance!
- All training paid!
- Paid holidays and vacation!
- Healthcare and matching 401K!
-Family atmosphere, We care!
Ideal applicant would have:
- Previous customer service experience preferred.
- Exhibit a high degree of professionalism.
- Possess strong organizational and problem-solving abilities.
- Excellent interpersonal, written, and verbal communication skills.
- Strong computer and internet proficiency.
- Enthusiastic, self-motivated and willing to learn.
- Reliable with a strong work ethic and a drive to achieve.
- Automotive industry experience is helpful, but not required.
Job responsibilities include:
- Handling of inbound telephone calls.
- Asking strategic questions to gain knowledge regarding service history and expectations.
- checking in/out customers following a specific process.
- keeping customers updated in regular intervals throughout the service process..
- Determining the needs of the guest via telephone and in person in turn recommending appropriate maintenance or service.
- Verifying/updating customer contact information during each visit
- must be comfortable working with multiple computer and tablet devices to complete each service visit accurately.
