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Senior UX Researcher

Farther
New York, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Company Description

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther's founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We're backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you're the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

The Role

We're looking for a Senior UX Researcher to build the UX research function from the ground up. In this role, you'll drive product innovation by uncovering deep insights into user behavior, needs, and pain points within the wealth management industry. This is a unique opportunity to shape the future of our platform through user-centered design in a fast-paced, high-impact environment.

Your Impact

  • Lead end-to-end research initiatives, from study design to synthesis and strategic recommendations
  • Develop and implement scalable research frameworks, methodologies, and best practices
  • Apply a variety of research methods - including usability testing, interviews, surveys, and behavioral data analysis - to inform design and product decisions
  • Partner closely with product managers and designers to ensure research drives meaningful outcomes
  • Build and maintain a centralized research repository to ensure insights are accessible and actionable
  • Synthesize findings into clear, compelling reports and presentations for cross-functional teams
  • Develop long-term research roadmaps aligned with business goals and product strategy
  • Advocate for the user voice within the company and educate stakeholders on research findings and opportunities

The Ideal Match

  • 5 years of experience in UX research, preferably within fintech, SaaS, or complex digital platforms
  • Proven ability to work autonomously and build research practices from scratch
  • Expertise in both qualitative and quantitative research methods
  • Strong track record of influencing product and design through actionable insights
  • Excellent communication and presentation skills - able to translate complex findings into clear recommendations for diverse audiences
  • Experience working in agile product development with cross-functional teams
  • Master's degree in Human-Computer Interaction, Cognitive Psychology, or a related field (preferred)
  • Bonus Points

  • Experience in wealth management - familiarity with advisor workflows, financial products, and regulatory considerations
  • Background in establishing scalable research processes to support a growing design and product team
  • Strong stakeholder management skills, comfortable presenting findings to executives and aligning research efforts with business goals
  • Proficiency in data analysis and visualization tools
  • Prior experience in fast-paced startup environments
  • Why Join Us

  • Everything you need to build the perfect work station from hardware to software
  • Learn & grow through book clubs, seminars, and peer learning sessions
  • Full health benefits 401(k) matching & Roth IRA options
  • Unlimited PTO
  • An amazing collaborative atmosphere between product, design, and engineering to solve hard problems together
  • Want to learn more about building the future of wealth tech at Farther? Visit tech-life.farther.com to discover more about our engineering teams, tech stack, culture, interview process, and perks & benefits.

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