What are the responsibilities and job description for the IT Technician - HQ position at Fashion Nova?
About Us
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Fashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids, and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online– powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!
The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga, and Offset, and its styles have been worn by many celebrities, artists, and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
ROLE OVERVIEW
The Fashion Nova IT team is focused on initiatives that transform Fashion Nova into a highly collaborative, mobile, and productive workforce. As the IT Technician, you will help the Service Desk to continuously improve the delivery of service and support to the company, handling day-to-day IT operations, from hardware setups to account troubleshooting, while always providing the best-in-class client-side support. You will be a technical contact for some computing systems and enterprise applications, and will participate with user onboarding and projects throughout the year.
CORE COMPETENCIES
- Customer focused and motivated by team success
- The ability to quickly adapt to new processes and procedures while dealing with a high volume of requests and ambiguity providing “white glove” service for the user community
- Experience across a wide IT scope including PC and Mac hardware, software applications, and OS support experience including installation, configuration, and troubleshooting
- A historical technical contact for computing systems, enterprise applications and participate with user onboarding and projects throughout the year
- A self-starter with great initiative and drive requiring minimal supervision
- Strong service skills and experience supporting corporate environments
KEY RESPONSIBILITIES
ROLE REQUIREMENTS
BENEFITS
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION
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