What are the responsibilities and job description for the TOP (Top of Production) Sample Manager position at Fashion Nova?
ABOUT US
Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online - powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!
The brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
ROLE OVERVIEW
The TOP Manager is responsible for overseeing the entire process of checking TOP samples for construction, quality, and compliance with FN standards. The TOP Manager will lead the TOP team to ensure all TOPs are processed efficiently and any issues are promptly communicated to the relevant stakeholders, including buyers and vendors. This role requires strategic oversight to manage the volume of styles and ensure daily quotas are met by the team.
KEY RESPONSIBILITIES
- Lead and manage the TOP team, providing guidance, support, and performance feedback to ensure the team meets daily quotas and maintains high-quality standards.
- Develop and implement training programs to enhance the skills of the TOP coordinators.
- Conduct regular team meetings to review performance metrics, address challenges, and set goals.
- Oversee the review of TOP samples across all categories, ensuring garments meet construction, quality, and fit standards.
- Ensure that all garments are free from flaws in fabric, print, or sewing construction.
- Supervise the checking of samples against product descriptions using the Product Reviewer program.
- Manage the measurement process of samples, ensuring accuracy in inseams, HPS lengths, etc., as per product specifications.
- Ensure compliance with all labeling and packaging requirements, such as barcodes, poly bags, RN numbers, Prop65, and style numbers.
- Act as the primary point of contact for vendors regarding TOP sample issues or statuses, maintaining effective communication via email, phone, or in person.
- Collaborate with buyers and the compliance department to resolve any discrepancies or approval needs.
- Implement and maintain efficient processes for reviewing and approving TOP samples, ensuring timely completion.
- Oversee the updating of web content with accurate fiber content, construction details, and disclaimers.
- Manage the organization and maintenance of the TOP / Core library, ensuring easy access and proper documentation.
- Ensure compliance of childrenswear, cosmetics, accessories, and shoes with company standards.
- Work closely with the Quality Control department, providing support and cross-functional assistance as needed.
- Lead cross-training initiatives to ensure team versatility and capability in handling various tasks.
ROLE REQUIREMENTS
BENEFITS
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION
