What are the responsibilities and job description for the Assistant Retail Store Manager position at FASHIONPHILE?
About the Opportunity
FASHIONPHILE is seeking a Full-Time Assistant Store Manager for our San Francisco, CA location. In this role you will demonstrate ownership for the retail location by maximizing store productivity and profitability. You'll develop plans to achieve sales and productivity goals, and work closely with the store manager to evaluate market information and create strategies that can impact showroom results. You will lead by example, set the tone for the store, and provide feedback to the store manager that will result in a more efficient, productive, and profitable location that exceeds Fashionphile ONE service expectations. Available to work traditional Retail operating days / hours that may include weekends, evenings and holidays. Responsibilities include :
- Creating and upholding best in class luxury experience for procuring goods from clients and assisting them with purchasing items.
- Achieving sales goals , conversion expectations, circularity, KPI's and all service responsibilities.
- Supporting the sales floor coverage and any other call to action customer service duties that may arise.
- Coaching, training and upholding clienteling and outreach responsibilities including follow through on all assigned targeted outreach data list (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention.
- Attending HR training classes around employee conduct, harassment free workplace, attendance and timekeeping, giving / receiving feedback and corrective actions. Directly supporting managers with employee coaching, development and delivering 1 : 1 TB's.
- Recruiting, hiring and training new employees and delegate work in lieu of store manager.
- Minimum of 3 years in a leadership role, working in a fast paced retail environment
- Extensive experience in customer service and sales within the retail sector
- Excellent client service and communication skills
- Demonstrated ability to establish and nurture long-lasting customer relationships.
- Tech savvy with the ability to work with multiple tech devices, google drive and apple products
- Strong attention to detail and self-motivation
- Comfortable with flexible work schedule to meet the needs of the business
- Nice to Have : Knowledge of high-end luxury handbags and accessories
- Nice to Have : Knowledge of Salesforce
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long-Term Disability Insurance
- Employee Discount
What We're Looking For
What We Offer
Work Shift
Working hours are Monday - Friday (with possibilities of Saturdays), 9 : 00am-6 : 00pm shifts.
Pay Rate
This position begins at $22.00 / HR - $31.00 / HR for all New Hires into FASHIONPHILE's retail San Francisco, CA location UNCAPPED COMMISSION on all sales.
FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and / or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].
Salary : $22 - $31
