Account Manager

FAST Global Solutions is seeking an Account Manager

At Fast Global Solutions, our core values are to KNOW & SERVE OUR CUSTOMERS, BUILD TRUST, FIND A BETTER WAY and have GRIT. Our purpose is to deliver winning solutions to help our customers, communities and employees thrive.

We offer:

• Competitive starting pay (based on education and experience)
• Eligibility for benefits (medical, dental, vision) effective on your FIRST DAY OF WORK
• Outstanding financial benefits such as 401(k), life insurance, long-term disability, and employee stock ownership retirement plan with generous employer contribution
• Paid Time Off (PTO) benefits and paid company holidays
• Annual company logo clothing/merchandise
• Bonus program potential for Account Manager

Job Overview:

The Account Manager who will play a key part in building and maintaining relationships with existing and potential clients, identifying growth opportunities, and ensuring customer satisfaction. The ideal candidate will have a proven track record in sales, managing accounts, and addressing customer needs.

Core Responsibilities:

1. Business Development:

• Identify and pursue new business opportunities to drive growth.

2. Client Relationship Management:

• Adhere to CRM workflows.
• Build and maintain strong, long-lasting relationships with clients, understanding their needs and offering tailored solutions.
• Regularly check in with clients to ensure satisfaction, addressing concerns promptly.
• Serve as the primary contact for client inquiries and escalations.

3. Sales Strategy:

• Implement sales strategies to meet and exceed targets, including competitive analysis and pricing strategies.

4. Product Knowledge:

• Gain an in-depth understanding of the company's product offerings to effectively present them to clients.

5. Collaboration:

• Work closely with internal teams (engineering, manufacturing, customer service) to ensure smooth delivery of conveyor systems.

6. Market Intelligence:

• Keep up to date with industry trends and competitor activities to identify growth opportunities.

7. Reporting:

• Maintain accurate records of client interactions, sales activities, and opportunities.

8. Travel:

• Travel as required for client meetings, industry events, and trade shows.

Desired Skills and Attributes:

• Experience in account management and sales, ideally in a technical or industrial field.
• Strong relationship-building skills, with an ability to understand and meet client needs.
• Ability to work independently and as part of a collaborative team.
• Problem-solving and strategic thinking skills for addressing client needs and managing sales.
• Proactive and driven attitude with a focus on delivering results.

Preferred Experience & Education:

• Sales Management Experience: 3 to 5 years in a similar role, preferably in business to business sales
• Negotiation & Networking Skills: Expertise in negotiating deals and building lasting business relationships.
• Organizational & Problem-Solving Skills: Highly organized with strong problem-solving abilities.
• Educational Background: A degree in business, sales, marketing, or finance is preferred.

This position is perfect for someone who enjoys both sales and client relationship management, and who can work with internal teams to deliver a seamless customer experience.

This position offers an exciting opportunity to play a significant role in the continued success and expansion of FAST. If you have the skills and drive to contribute to our team, we encourage you to apply!

More about us:

For over 45 years, FAST Global Solutions has been helping improve operational performance in the air transportation and material handling industries, with smartly designed and ruggedly built equipment. Founded in 1979, we’ve been focused on unparalleled quality manufacturing of ground support equipment for passenger and cargo airlines and conveying equipment for the parcel industries along with robust aftermarket parts and service to support and maintain strong customer relationships.

Go to FAST Global Solutions Values to watch a brief video about us.

Ready to join the FAST Global Solutions team? Apply today!