What are the responsibilities and job description for the Medical Receptionist position at Fast Pace Health?
Overview
Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Medical Receptionist to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.
Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities.
Responsibilities
Below, we have provided a high level view of what the role entails, with the complete job description discussed in detail during our interviewing process.
- Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
- Greet, register, instruct, discharge and provide general assistance to patients.
- Obtain and record demographic, insurance and financial information.
- Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
- Collect co-pays, co-insurance, deductibles and past due balances.
- Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
- Answer telephone, take messages and return voicemails.
- Provide clerical support as required.
- Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
- The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
- Perform other duties as assigned by management.
