What are the responsibilities and job description for the Airport Shuttle Driver - Overnight 10PM - 6AM position at Fast Park & Relax?
FULL-TIME ONLY! Position is Hourly PLUS TIPS!!!
*With the potential to make great tips depending on your ability to provide great customer service, our drivers average $15-$17/ hour with their hourly wage plus cash tips!
Shift: 10 PM - 6 AM - Weekends Required
We are hiring 2 people for this shift.
Candidates that already have a full-time position elsewhere will not be considered.
Requirements:
Valid Driver License
At Least 21 Years of Age
Good Customer Service Skills
Position Summary:
Responsible for providing prompt, safe, and courteous transportation of customers between the parking facility and the airport.
Key Responsibilities:
- Provides quick and pleasant customer courtesy, service, and satisfaction
- Assists any special-needs customers, such as physically challenged customers
- Follows all established procedures for Shuttle Drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular, effective radio communication
- Maintains accurate familiarity with the airport terminals and general area in order to answer questions and provide helpful information to our customers
- Maintains a clean, pleasant, and calm environment inside the shuttle (including but not limited to, windows rolled up, company-approved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food on the shuttle)
- Cooperates with all team members to provide the best possible service to all internal and external customers
- Complies with all applicable Federal, State, and Local regulations and requirements governing, including Department of Transportation
- Keeps all areas of shuttle clean (including shuttle interior and windows)
- Complies with all uniform and appearance guidelines
- Follows all company policies and procedures as set forth in the Employee Handbook
- Performs additional duties as reasonably requested by Management, especially during downtime
Knowledge, Skills, & Experience Required:
- High school education or equivalent
- Previous driver and/or customer service experience
- Good driving record as reported by the Department of Transportation is essential
- Ability to lift up to 75 pounds
- Successful completion of Shuttle Driver Training Module
- Currently holds, or is able to obtain, all applicable licenses on badges as required by governing authorities to operate a commercial vehicle, including a valid driver's license
DRIVER STANDARDS
- Always work as a team
- Respect your co-workers and managers
- Think positively and strive to achieve excellence
- Come to work with a positive attitude and sunny disposition, ready to help
- Be responsible and always give 110% Be honest, have integrity, and remain loyal
- Go out of your way to make guests and co-workers feel special
- SMILE when a guest is within 10 feet of you; warmly greet a guest who is within 5 feet of you
- Accurately guide/inform guests on anything they may be unsure of, such as Relax for Rewards, local attractions, and directions
- Maintain a professional appearance at all times
- Ensure your uniform is clean and crisp with your name tag visible
- Always wear your company issued uniform
- Always wear khaki pants and tennis shoes
- Keep your uniform free of accessories
- Females may wear two earrings in each ear (no dangles, no large hoops); men may wear one stud in one ear
- No visible profane tattoos
- Maintain a clean, clutter-free shuttle, with your nameplate displayed and all components in full working order at all times
- Always complete a pre-trip inspection prior to driving
- Always report non-working components to your manager
- Always take care of personal needs before you board the shuttle
- Warmly greet and welcome every guest on to your shuttle at the door or right outside the shuttle
- Offer each guest a Good Morning/Afternoon/Evening as they arrive
- Offer a farewell greeting as they depart
- Always offer to assist customers with their luggage
- Ensure every guest is provided with a neatly written locator slip (where applicable)
Please note, this job posting/description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Company’s employees to perform their job duties may result in discipline up to and including discharge/termination.
Job Type: Full-time
Pay: $12.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Holidays
- Weekends as needed
Experience:
- Driving: 3 years (Preferred)
- Customer Service: 3 years (Preferred)
Language:
- English (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $12 - $17