Director of Operations with Clinical Experience

Director of Operations with Clinical Experience for Manchester, CT.

Position Summary

Under the supervision of the Chief Operating Officer (COO), the Director of Operations is responsible for developing, managing and directing the operations, programs and activities of clinical programs across multiple locations; Oversees implementation of new programs and services, serves as a liaison with external agencies, oversees education and training of clinical staff, and serves as a member of the Corporate Compliance Committee.

Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues’ pay.

Essential Functions

The Director of Operations has responsibility including but not limited to:

Clinic Administration: In collaboration with Clinic Supervisors, responsible for directing, planning, organizing and supervising the clinical operations across multiple sites; Provides consistent supervision and support to Clinic Supervisors to ensure goals are met consistently and timely for all program requirements; Ensure effective implementation and maintenance of concepts, principles and processes across clinics. Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows.

Supervision and Training: Works with Clinic Supervisors to provide educational oversight and training competency on functions related to care planning, clinic documentation, and quality performance improvement standards; Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command.

Planning and Coordination: Participate on the agency’s management team; Work closely with the advocacy, residential and legal teams to coordinate services to clients; Maintain a working relationship with outside agencies; Coordinate meetings with other mental health provider programs.

Orientation/Training

Minimum Qualification Requirements

A graduate degree in social work, psychology or allied science with a current and valid license in the state of Connecticut as an LCSW or LPC. The applicant should have at least six years of full-time paid experience in the behavioral health treatment field, preferably in the area of substance abuse, and at least five years of administrative experience.

COMPENSATION & BENEFITS

For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:

Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!

Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.

Voluntary Vision Insurance

Life Insurance and AD&D – 100% paid by company

Short-Term Disability – 100% paid by company

403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.

$2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.

Annual bonus eligible based on agency performance