Demo

Lead IT Business Analyst

Fast Switch
Columbia, SC Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

11th September, 2024

Lead IT Business Analyst #1003906

Job Description :

  • This person will be supporting all the functions within the plant. They will be our 'boots on the ground' and 'jack of all trades' person in our group.
  • This includes but is not limited to supporting Materials, Purchasing, Operations, Finance, HR, and Logistics.
  • While this sounds daunting, this person will be supported by the rest of the team - we will not let them fail.
  • So, this person needs to be a good communicator and hungry to learn about all the systems these departments need to do their jobs.
  • They will not have to know all the technical details but need to have a general understanding of each system and who to contact for something outside of their knowledge.
  • JDE is main preference for ERP experience

Job summary :

  • The Lead IT Business Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions.
  • This role will create detailed business requirements, system documentation, and implement quality software solutions.
  • The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders.
  • This role will also provide direction and mentor other business analysts.
  • Essential duties and responsibilities :

  • Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.
  • Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
  • Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.
  • Provide production support by supplying artifacts (data model, data maps, knowledge base articles, etc.) and educating the support team when applicable.
  • Document and track current and future state business processes and requirements across multiple functional business area.
  • Participate and define test scenarios, plans, strategies, and creation of test scripts.
  • Review project related policies, procedures, and end user training documentation.
  • Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.
  • Liaison for the functional area between IT application team and the business.
  • Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.
  • Qualifications :

  • Bachelor's degree in computer science, Information Systems or equivalent.
  • Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.
  • Ability to travel up to 20%.
  • Preferred qualifications :

  • Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB)
  • Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.
  • Analytical, written, and verbal communication skills.
  • Experience in business analytics and system design analysis.
  • Attention to detail, problem solving, and decision-making skills.
  • Advanced customer service skills.
  • Experience working independently and taking initiative.
  • Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
  • Additional Info :

    At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.

    We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !

    FastTek Global is financially strong, privately held company that is 100% consultant and client focused .

    We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

    Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include :

  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
  • Plus, we have a lucrative employee referral program and an employee recognition culture.

    FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

    To view all of our open positions go to :

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