What are the responsibilities and job description for the Account Manager position at Fastapp Appraisal Management?
Job Title: Account Manager
Location: Irvine, CA
Company: Fastapp Appraisal Management
About Us:
Fastapp is a distinguished force in the appraisal management industry, providing an array of reliable solutions and services. Our dedication to service excellence and quality assurance has positioned us as a trusted partner in the sector. To support our continued growth and success, we're currently seeking a seasoned Account Manager, an individual who brings a wealth of expertise and a customer-focused mindset, to augment our dynamic team.
Role Description:
As an Account Manager at Fastapp, your primary responsibility will be to build and manage strong relationships with our clients, while maintaining and growing their business accounts through exceptional service delivery and effective communication. We are looking for someone with a strong understanding of the real estate appraisal industry and a proven track record of customer success and growth.
Responsibilities:
- Collaborate with team members on appraisal orders, ensuring smooth execution and delivery.
- Manage and cultivate client relationships, ensuring satisfaction and loyalty.
- Conduct regular client meetings and provide progress updates on ongoing projects and initiatives.
- Develop strategies to grow business accounts and identify new opportunities.
- Provide expert knowledge and guidance in appraisal management to clients.
- Regularly liaise with clients, addressing concerns, proposing solutions, and ensuring the highest levels of service.
- Participate in strategic planning and forecasting activities.
- -Monitor industry trends and regulatory changes that may impact client accounts.
- Prepare and deliver client reports, performance metrics, and insights.
Qualifications:
- A minimum of 3 years of experience in account management within the real estate/appraisal industry.
- Strong understanding of customer relationship management and strategic account growth.
- Demonstrated success in managing client relationships and achieving sales targets.
- Excellent interpersonal and communication skills to effectively interact with clients and internal teams.
- Strong problem-solving abilities to address client issues and deliver solutions.
- Knowledge of the appraisal process and understanding of real estate industry trends.
- Familiarity with appraisal software and tools is a plus.
Why Fastapp?
At Fastapp, we believe in investing in our employees. We offer a competitive salary and benefits package, a dynamic and supportive work environment, and the opportunity to grow your career with a thriving company.
Fastapp is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Irvine, CA 92612 (Preferred)
Ability to Relocate:
- Irvine, CA 92612: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Irvine, CA 92612
Salary : $55,000