What are the responsibilities and job description for the Director of eCommerce position at FASTBRIDGE FIBER LLC?
Job Description
Job Description
Description : Director of eCommerce
Status : Full Time / Exempt
Reports to : Chief Marketing Officer
Location : Remote – Northeast
FastBridge Fiber is a forward-thinking fiber-optic internet provider, delivering next-generation connectivity to homes and businesses through a state-of-the-art, all-fiber network. Built for the future, FastBridge Fiber’s network empowers seamless experiences for streaming, gaming, remote work, and beyond, with unmatched speed, reliability, and capacity. With transparent pricing, local customer care, and a commitment to advancing the communities it serves, FastBridge Fiber ensures its customers are always connected to what matters most.
About the Opportunity :
We are seeking a strategic, results-driven Director of eCommerce to lead and execute the digital sales and marketing initiatives for our growing fiber internet business. This is a hands-on role responsible for developing and implementing a comprehensive eCommerce strategy that drives new customer acquisition, market penetration and revenue growth.
The ideal candidate strives on competition and is a digital innovator with expertise in eCommerce platforms, digital marketing and marketing operations.
Responsibilities :
Oversees the eCommerce Strategy :
- Develop and execute robust plans and campaigns to continually increase online sales through multiple tactics.
- Be accountable for obtaining monthly, quarterly and yearly eCommerce sales targets.
- Stay up to date with the latest trends, tools, and best practices in digital advertising, SEO, SEM, social media marketing, and programmatic buying to ensure FastBridge Fiber’s strategies remain cutting edge.
Manage the Online Sales Platform :
Lead Digital Marketing Campaigns :
Team and Cross-Functional Collaboration :
Data Analysis and Reporting :
Requirements : Qualifications :
Proven experience managing and optimizing eCommerce platforms, including online shopping carts, marketing automation and CRM and / or customer ticketing systems.
Digital marketing proficiency, including knowledge of SEO, PPC, social media, and email marketing strategies.
Experience in website development or UX / UI optimization.
Familiarity with tools such as HubSpot, Google Analytics, Looker Studio, or similar platforms.
Skilled in analyzing data sets to inform strategy and improve campaign performance.
Confident communicator, written and verbal.
Demonstrated ability leading process, people and working cross-functionally to achieve goals.
Understanding of fiber optic technology and its benefits, with the ability to communicate these advantages effectively to customers.
Experience in subscription-based or telecommunications industries is a plus.
Travel to company offices is required once a quarter.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education and Experience :
5 years of digital marketing experience or marketing operations experience with a proven history of success in online sales.
Degree in Marketing, Information Technology or related a related area preferred.
We provide a comprehensive benefits package :
Medical, dental, vision benefits
Paid time Off (PTO) and paid holidays
401(k) savings plan
