Warehouse Associate (Order Verification)

Job Description

Job Description

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include : service-first, respectful, amplifiers, open-minded and accountable.

FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the FDH Aero website.

Electro Enterprises Inc., is a leading global distributor of interconnect, electro-mechanical, wire, cable and harness assembly products. For more than 50 years, Electro Enterprises has been providing superior products at competitive prices to the aerospace, commercial, and military markets.

The Associate Order Verification is responsible for but not limited to identifying the completed customer order with the incoming receiving report or stock pull ticket, and manufacturer’s certification as applicable. They will inspect the correct quantity of parts according to the Inspection Sampling Plan Instruction and resolve non-conformances by notifying the department responsible for the rejection and notifying the supervisor for that area for instruction, if needed. The Quality Inspector will verify that the parts and quantities in the order matches the picking ticket. They will generate an Electro certification or verify that special manufacturer’s certifications are attached, if applicable. They will identify combined and all international orders and place these orders in the combined area.

Responsibilities :

• Collaborate with vendors and the sales department regarding customer claims via email
• Investigate customer claims related to non-conforming products, invoice discrepancies, and shipment errors
• Process credits and rebill invoices in EPDS
• Manage orders and associated paperwork in EPDS for shipments
• Disposition resale and value-added products in EPDS
• Process returns to vendor (RTV) for resale and value-added products
• Handle rework for returned value-added and resale products
• Process incoming resale and value-added parts for stock or scrap
• Return conforming products to stock or customers
• Remove non-conforming products from stock and prepare orders
• Log and maintain records of non-conforming products held in the Returns Department
• Process incoming products returned without prior approval
• Investigate undeliverable products returned by UPS / FedEx / DHL.

Basic Qualifications :

Electro Enterprises Inc. , is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.