Warehouse Associate (Returns Associate)

Electro Enterprises Inc., is a leading global distributor of interconnect, electro-mechanical, wire, cable and harness assembly products. For more than 50 years, Electro Enterprises has been providing superior products at competitive prices to the aerospace, commercial, and military markets.

The Warehouse Associate will work with Vendors & the Sales Department concerning Customer Claims via email, process Credits & Rebill Invoices in EPDS, and Process Orders & Paperwork in EPDS for Shipments. They will process incoming Resale & Value Added parts for Stock or Scrap and return conforming product to stock or customers. This individual will also investigate undeliverable product returned by UPS / FedEx / DHL and assist with other duties as assigned

Responsibilities :

• Work with Vendors & the Sales Department concerning Customer Claims via email
• Investigate Customer Claims for Non-Conforming Products, Invoice & Shipment Errors
• Process Credits & Rebill Invoices in EPDS
• Process Orders & Paperwork in EPDS for Shipments
• Disposition Resale & Value Added products in EPDS
• Process a Return to Vendor (RTV) for Resale and Value Added products
• Process a Rework for Value Added and Resale returned products
• Process incoming Resale & Value Added parts for Stock or Scrap
• Return conforming product to stock or customers
• Pull Non-conforming product from stock & prepared orders
• Log & Maintain listing of Non-conforming products held in the Returns Dept
• Process incoming product returned without prior approval
• Investigate undeliverable product returned by UPS / FedEx / DHL

Basic Qualifications :

Electro Enterprises Inc. , is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.