What are the responsibilities and job description for the In-Office Bilingual (Spanish) Insurance Sales Agent position at Fastlane Insurance?
Positions Available in Cicero / Bolingbrook / Berwyn, IL
Position Overview
We are looking for a results-driven In-Office Bilingual (Spanish) Sales Agent to join our dynamic team. In this role, you will work directly with customers to assess their needs, provide tailored insurance solutions, and help them achieve peace of mind. If you excel in communication, thrive in a team environment, and are passionate about helping others, this is the opportunity for you!
Key Responsibilities
Customer Interaction: Engage with customers in person, over the phone, or via email to provide excellent service and address inquiries.
Product Knowledge: Develop and maintain a deep understanding of the company’s insurance offerings, ensuring you can provide accurate and thorough guidance to customers.
Sales Excellence: Meet and exceed in-office sales goals by presenting insurance options that meet customer needs and offering additional products when appropriate.
Quoting and Applications: Create and present detailed insurance quotes, explain policy terms, and guide customers through the application process.
Relationship Building: Build trust and rapport with customers to foster long-term relationships and encourage repeat business.
Compliance: Adhere to company policies, state regulations, and industry standards to ensure a seamless and ethical sales process.
Reporting: Maintain accurate records of customer interactions, sales, and follow-up activities in the company’s CRM system.
Team Collaboration: Partner with team members to share insights, strategies, and best practices that contribute to overall success.
Professional Growth: Attend regular training sessions, sales meetings, and industry seminars to stay informed and enhance your skills.
Qualifications
Experience/Skills
Previous experience in sales or customer service is preferred but not required.
Strong interpersonal and communication skills with a passion for helping people.
Ability to multitask and manage time effectively in a fast-paced environment.
Bi-lingual Spanish
Education/Licensing
High School Diploma or equivalent required.
Must have Property and Casualty License