European Automotive Advanced Technichian

Metric Motors in Edmond is seeking an qualified Euro Automotive Advanced Service Technicians.

Company Overview:

At Metric Motors in Edmond, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.

Opportunity:

Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.

Position Overview:

As an Euro Automotive Advanced Service Technician at Metric Motors in Edmond, you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards sets the standard for operational efficiency and customer satisfaction.

Key Responsibilities:

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  Demonstrate mastery in automotive service repair, ensuring that vehicles are repaired to meet manufacturer specifications and company's standards of quality and customer experience.

• Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.

• Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality.

• Mentor junior technicians, sharing knowledge and expertise to support their growth and development within the operation.

• Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.

• Maintain awareness of evolving vehicle technologies and industry developments

Qualifications:

• Minimum of two years of hands-on work experience with European vehicles.
• ASE Certified with a proven record of accomplishment of excellence in vehicle repair and customer service.
• ASE A-series certifications (A1-A8), which cover the core areas of automotive repair
• ASE A9 certification for light vehicle diesel engines is a plus.
• ASE L1 Advanced Engine Performance Specialist certification is a plus
• Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while maintaining high-quality standards.
• Effective communication skills and the ability to convey complex technical information to customers clearly and understandably.
• Dedication to upholding the company's standards of excellence in automotive service and customer experience.

Benefits:

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  We Offer Weekly Payroll

• Retirement Services of 401(k) or Roth

• Medical, Dental and Vision insurance options

• Employer Paid Life Insurance Plan up to $50,000

• Employee, Dependent and Supplemental Insurance

• Accrual of Paid Time Off in first year and Paid Holidays

• Assistance Program

Employment Eligibility:

A Formal Application for Employment and Background Screening Authorization is required.

Applicants must hold a current and valid driver’s license.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. What are the