Chief Medical Officer

POSITION SUMMARY:

The Chief Medical Officer (CMO) plays a crucial role in managing our healthcare organization's clinical operations and ensuring the effective and efficient delivery of accessible high quality medical care. The CMO is responsible for direct medical oversight and provider supervision to assist in reducing variation in care delivery. The CMO provides leadership development as well as identification and implementation of training, compliance, and integration requirements.

DUTIES AND RESPONSIBILITIES:

• Direct medical oversight and provider supervision to assist in reducing variation in care delivery
• Provides leadership development as well as identification and implementation of training, compliance, and integration requirements.
• Policy Development: Developing and implementing clinical policies and guidelines to ensure the highest standard of care
• Clinical Oversight: Overseeing clinical operations and ensuring compliance with regulations and standards
• Performance Analysis: Reviewing and analyzing data to track performance and identify areas for improvement
• Budget Management: Participating in budget planning and management for medical-related costs
• Patient Safety: Ensuring patient safety and satisfaction through the implementation of patient care services and processes

Specific duties shall include, but not be limited to, the following

• Participate in hiring, onboarding, remediation, discipline and termination, as appropriate, of supervising physicians and advanced practice providers. 
• Direct oversight and accountability in completion of chart review documents and complaint review.
• Renders medical care to all patients who present to the Urgent Care and/or Primary Care on all assigned shifts.
• Works at least 2 shifts per month at FastMed in either Urgent Care or Primary Care.   
• Develop and maintain clear, current and relevant understanding of the clinic flow process and the effect new policies and/or procedures may have on the clinical staff and their efficiencies. 
• Maintain first-hand knowledge of Clinic locations and staffing. 
• Maintain and manage Practice documentation standards and norms. 
• Determine whether providers and clinics have the resources and skills set to support new business opportunities. 
• Analyze and prepare clinical complaints report quarterly or as otherwise scheduled for presentation at appropriate committees.
• Analyze developed clinical dashboard statistics and share information, summary evaluation and possible strategic solutions across leadership levels and disciplines.
• Keep abreast of statewide or regional health concerns and alerts and communicate them clearly and effectively to the Clinics to ensure the health and safety of the patients and Clinic staff alike. 
• Be sensitive to and identify any risk management issues that need escalation and work collaboratively with the Chief Compliance Officer towards adequate resolution. 
• Review and sign off on credentialing documents for new hires as well as other documents requiring review by Practice’s compliance program.
• Aid in the development of on-boarding programs, identified areas of need and continuous quality improvement curriculum.
• Assist in acquisition and integration programs for providers.
• Leads the Quality Assurance Meeting to review and discuss patient care practices, identify potential issues, identify areas for improvement, and develop strategies to improve the quality of care delivered, and ensure patient safety.
• Is a member of the Clinical Steering Committee which makes decisions surrounding changes to clinical workflows and EHR optimization.
• Leads the Medical Advisory Board which makes companywide decisions surrounding appropriate medical care, improving efficiencies, and new initiatives for the company, such as the use of AI, billing and coding, use of Radiology, telemedicine scope of practice, and controlled substance audits.
• Is a member of the MIPS Committee which discusses the current state of quality metrics, creates initiatives to improve them, and develops appropriate documentation methods to record those metrics.
• Leads the clinical efforts of the Epic conversion from on-site to cloud maintenance.
• Advises on the expansion of Primary Care through the addition of hybrid Urgent Care and Primary Care locations.
• Guides clinical decisions on the advancement of Value Based Care.
• Oversee the Occupational Medicine, Primary Care, and Urgent Care departments and their directors.
• Works with the Infection Control Officer to decrease nosocomial infections, prevent the spread of disease, and improve outcomes.
• Meets with and provides updates to the Board of Directors concerning all things clinical, and leads initiatives requested by the board.
• Leads clinical efforts concerning Joint Commission and FastMed’s recertification efforts.

Other duties as assigned.

QUALIFICATIONS:

Education (Required): 

• Medical Degree; MD or DO from an accredited medical school.

Completion of a residency program in a chosen specialty, preferable Emergency Medicine or Primary Care.

Experience & Requirements: 

• A minimum of 5 years’ clinical post-residency experience in direct and relevant patient care preferably in either the Urgent Care, Emergency Medicine or Primary Care setting. 
• At least 5 years of experience in a management role with more than 5 direct reports.  
• A current unrestricted state issued license to practice medicine.  
• Board certified or board eligible by the American Board of Medical Specialties in his/her respective specialty.
• Familiarity with EHR and EMR systems. 
• Demonstrated management, organizational and interpersonal skills.  
• Ability to provide clinical leadership, foster teamwork, and guide medical staff, including doctors, nurses, and other healthcare professionals.
• Excellent communication skills to effectively liaise between medical staff and business administration
• Experience in transforming a health care business to keep pace with changing needs of communities and ability to set aspirational expectations and support the striving required to achieve them
• Strategic Planning: Involvement in developing strategic plans and goals for the organization
• Regulatory Knowledge: Staying up-to-date with healthcare regulations and ensuring compliance

REPORTING TO THIS POSITION:  

• Supervisory Physicians

• Provider Relations Specialist

• Clinical Informaticist

• OHS Director

• Primary Care Clinical Director

• Medical Advisory Board

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk hear and lift and/or move up to 40 pounds.

WORK ENVIRONMENT:

While performing the essential functions of the job the employee may come into contact with patients in a wide variety of circumstances.  The employee may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.