What are the responsibilities and job description for the Field Consultant position at FASTSIGNS Everett and Lancaster?
Position Title
Field Consultant
Employment Status & Work Hours
Location: Lancaster, PA (Hybrid)
Full-Time Exempt, Monday to Friday
Get to Know Us
Come be a part of the #1 FASTSIGNS location globally, right here in Lancaster!
Who are we? We are an employee-rewarding, growing organization that is winning nationally in the world of signs and graphics. We believe a team like we've built can sincerely improve the lives of our employees and our customers - that's why we've made "improve life, together" our purpose.
What do we do here? We deliver visual communication solutions - we work in an amazing industry that merges the functional with the creative. We are manufacturing pros and we are production artists. We deal with the complexity of technology and color while we obsess over the basics of good process and loving people. We have BIG plans to continue to be an eyebrow raising, inventive, growing company and we can’t do it without the best people and team.
We are looking for a passionate co-worker, great communicator and an excellent person to be a critical part of our team; someone special to take REALLY good care of our craft and customer. Here at FASTSIGNS, we have high expectations for customer obsession and company culture. We have chosen a culture of –
- Communication (the key to our success)
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Performance (help us grow as individuals and as an organization)
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Kindness (a place where everyone can thrive) as the foundation on which to build.
Creating this type of workplace takes hard work and dedication from everyone involved, but we are committed to the process.
We’ve built something special; perhaps you can be part of it.
Position Summary
A results-oriented Field Consultant role focused on proactively driving the growth and retention of new and existing business accounts through strategic account management and exceptional service delivery. By leveraging industry expertise, building trust-based client relationships, and employing a consultative sales approach, the Field Consultant identifies client needs early, crafts tailored solutions, and ensures seamless service execution. With a motivated and driven mindset, this position strives for sustainable business development, maintains consistent communication with stakeholders, and upholds the highest standards of performance, resulting in elevated client satisfaction and measurable organizational success.
What You'll Be Doing:
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Assists in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting.
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Works with marketing, sales, and product development teams to implement business development initiatives.
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Research potential customers and cultivate relationships with prospects.
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Identify new business opportunities and assess the potential of new markets.
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Maintain a thorough understanding of the company’s products and services.
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Track and report on sales activity, customer feedback, and market trends.
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Develop and execute marketing plans to increase sales.
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Monitor and analyze competitor activity.
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Support the sales team in the development and implementation of sales strategies.
What We're Looking For:
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Excellent verbal and written communication skills.
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Ability to work both independently and as a team player.
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Ability to work in a fast-paced environment with quotas and goals.
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Excellent interpersonal, sales and customer service skills.
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Excellent time management skills and attention to detail.
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Strong analytical and problem-solving skills.
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Proficient with Google Workspace (or related software) and CRM Software
Compensation & Benefits
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$40,000 - $50,000 annually (depending on level of experience)
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Comprehensive benefits include Medical, Dental and Vision Insurance
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Various voluntary insurance benefits including short-term disability, life and ad&d, critical illness, accident.
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Paid Time Off: Accrue up to 15 days per year
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7 paid holidays plus 1 Floating Holiday
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Opportunities for career advancement
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401(k) Retirement Plan with employer match.
Required Qualifications
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Associate’s Degree in Business, Marketing, or related field. Combination of education/experience will be considered.
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At least 2 years of experience in sales, business development or related field.
Travel Required
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40% of job duties will require local and/or overnight travel to client sites, trade shows and conferences.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift and/or move up to 15 pounds at times.
Regularly required to talk or hear.
Frequently is required to use hands or fingers; handle or feel objects, tools, or controls.
Occasionally required to stand; walk; sit; and reach with hands and arms.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
The Company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Salary : $40,000 - $50,000
