What are the responsibilities and job description for the Project Management Office Manager position at FASTSIGNS Everett and Lancaster?
Position Title
Project Management Office Manager (PMO)
Employment Status & Work Hours
Location: Lancaster, PA
Full-Time Exempt, Monday to Friday
*Occasional evening and weekend work may be required as job duties demand.
Get to Know Us
Come be a part of the #1 FASTSIGNS location globally, right here in Lancaster!
Who are we? We are an employee-rewarding, growing organization that is winning nationally in the world of signs and graphics. We believe a team like we've built can sincerely improve the lives of our employees and our customers - that's why we've made "improve life, together" our purpose.
What do we do here? We deliver visual communication solutions - we work in an amazing industry that merges the functional with the creative. We are manufacturing pros and we are production artists. We deal with the complexity of technology and color while we obsess over the basics of good process and loving people. We have BIG plans to continue to be an eyebrow raising, inventive, growing company and we can’t do it without the best people and team.
We are looking for a passionate co-worker, great communicator and an excellent person to be a critical part of our team; someone special to take REALLY good care of our craft and customer. Here at FASTSIGNS, we have high expectations for customer obsession and company culture. We have chosen a culture of –
Communication (the key to our success)
Project Management Office Manager (PMO)
Employment Status & Work Hours
Location: Lancaster, PA
Full-Time Exempt, Monday to Friday
*Occasional evening and weekend work may be required as job duties demand.
Get to Know Us
Come be a part of the #1 FASTSIGNS location globally, right here in Lancaster!
Who are we? We are an employee-rewarding, growing organization that is winning nationally in the world of signs and graphics. We believe a team like we've built can sincerely improve the lives of our employees and our customers - that's why we've made "improve life, together" our purpose.
What do we do here? We deliver visual communication solutions - we work in an amazing industry that merges the functional with the creative. We are manufacturing pros and we are production artists. We deal with the complexity of technology and color while we obsess over the basics of good process and loving people. We have BIG plans to continue to be an eyebrow raising, inventive, growing company and we can’t do it without the best people and team.
We are looking for a passionate co-worker, great communicator and an excellent person to be a critical part of our team; someone special to take REALLY good care of our craft and customer. Here at FASTSIGNS, we have high expectations for customer obsession and company culture. We have chosen a culture of –
Communication (the key to our success)
- Performance (help us grow as individuals and as an organization)
- Kindness (a place where everyone can thrive) as the foundation on which to build.
- Creating this type of workplace takes hard work and dedication from everyone involved, but we are committed to the process.
We’ve built something special; perhaps you can be part of it.
Position Summary
Are you a master of organization, a champion of change, and a wizard of workflows? Do you thrive on turning chaos into clarity and driving projects to success? If so, we’ve got the perfect role for you!
We’re on the hunt for a dynamic Project Management Office Manager (PMO) to lead our project management initiatives and create a culture of continuous improvement, innovation, and excellence. Think of it as being the architect of our project playground—designing the rules, building the tools, and coaching the players to victory.
What You’ll Be Doing
- Oversee the delivery of key PMO services, including planning, financial and resource management, risk and issue management, reporting, governance, and compliance with project management methods.
- Lead change and continuous improvement initiatives, driving innovation across the organization.
- Manage the identification, recruitment, development, training, and deployment of P3M resources.
- Provide Project Managers guidance on possible reassignment of resources as needed to meet organizational priorities.
- Maintain and improve local P3M standards, ensuring alignment with corporate standards.
- Keep a central repository of project management knowledge, templates, and local practices.
- Design, implement, train, and maintain P3M tools to streamline project management processes.
- Manage a centralized repository for key project documentation, including status reports, work plans, proposals, and change requests.
- Develop user-focused reporting frameworks with clear data visualization, analysis, and insights.
- Provide actionable reports to senior leaders and sponsors for effective decision-making.
- Establish governance frameworks with clear roles, responsibilities, and accountability that align with corporate practices.
- Conduct proactive project health checks and reviews to identify issues and provide actionable recommendations.
- Escalate non-conformance issues appropriately, ensuring timely resolution.
- Undertake process mapping, workflow optimization, and value-stream mapping to enhance operational efficiencies.
Preferred Qualities and Characteristics
- Strategic Thinker: You see the big picture and know how to align projects with organizational goals.
- Detail-Oriented: Nothing gets past you—your attention to detail is unmatched.
- Innovative Problem-Solver: You thrive on tackling challenges and finding creative solutions.
- Strong Communicator: You know how to translate complex ideas into simple, actionable insights for diverse audiences.
- Collaborative Leader: You excel at bringing people together, inspiring trust, and fostering teamwork.
- Proactive Mindset: You don’t just react to problems; you anticipate and solve them before they arise.
- Flexible and Resilient: You’re adaptable, thrive in fast-paced environments, and bounce back quickly from setbacks.
- Customer-Focused: You keep internal and external stakeholders at the heart of every decision.
- High Emotional Intelligence: You navigate interpersonal dynamics with empathy and tact.
- Passion for Excellence: You hold yourself and your team to high standards, driving results with integrity and care.
What We’re Looking For
- A leader who’s equal parts strategic thinker and tactical doer.
- A strong communicator with a knack for turning complex data into actionable insights.
- Someone who gets excited about process optimization and loves a good workflow challenge.
- Experience in project, program, or portfolio management is a must—bonus points for certifications like PMP, PRINCE2, or Agile.
- Familiarity with P3M tools, governance frameworks, and change management is your jam.
Ready to take the lead and help us achieve project management greatness? Apply now and show us how you’ll make a big impact as our Project Management Office Manager.
Compensation & Benefits
- $75,000 - $85,000 per year (depending on level of experience)
- Comprehensive benefits include Medical, Dental and Vision Insurance
- Various voluntary insurance benefits including short-term disability, life and ad&d, critical illness, accident.
- Paid Time Off: Accrue up to 15 days per year
- 7 paid holidays plus 1 Floating Holiday
- Opportunities for career advancement
- 401(k) Retirement Plan with employer match.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Project Management, or a related field.
- At least 7 years of experience in a PMO leadership role or related position.
- Proven expertise in P3M governance, tools, and standards.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization.
- Proficiency in project management tools and methodologies.
- Certification of PMP (project management professional) equivalent.
Salary : $75,000 - $85,000
