What are the responsibilities and job description for the Inside Sales Representative position at FASTSIGNS of Aiken, Sc?
Job Title : Inside Sales Representative
Location : Aiken, SC
Company : FASTSIGNS of Aiken
About Us : FASTSIGNS Aiken is a growing sign shop specializing in crafting custom signage solutions for local businesses and individuals.
We take pride in our craftsmanship and dedication to delivering high-quality products that leave a lasting impression.
As we continue to grow, we're seeking a passionate Inside Sales Representative to join our close-knit team.
Position Overview : As an Inside Sales Representative at FASTSIGNS, you will be the driving force behind our customer relationships.
You'll play a crucial role in helping our clients turn their visions into reality with our unique and personalized signage solutions. The right person for this position will take ownership of the complete sales workflow from initial customer contact through project completion and manage coworkers to meet deadlines while maintaining high quality standards.
Key Responsibilities :
Customer Relationship Management :
Build and nurture strong, long-term relationships with existing customers, understanding their unique needs and preferences.
- Provide exceptional customer service, addressing inquiries promptly and effectively.
- Maintain various streams of communication - phone, email, lead generation software, etc.
- Communicate with customers during all stages of projects to ensure their needs are being met.
- Follow up with customers after project completion to ensure satisfaction.
Estimate Creation :
Collaborate with customers to gather project requirements and preferences.
Product Knowledge :
Develop a deep understanding of our product offerings and capabilities, and effectively communicate their benefits to customers.
Project Management :
Work closely with our production team to ensure timely delivery of orders and maintain high customer satisfaction.
Qualifications :
Education :
FASTSIGNS Aiken is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees.
Note : The above job description is not exhaustive and may be subject to change based on the needs of the company.