What are the responsibilities and job description for the Senior Customer Service Rep / Project Coordinator position at FASTSIGNS of Long Beach and Torrance?
Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:
- Serves as first point of contact for walk-ins, email, and telephone customers.
- Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.
- Responsible for sales activities from lead generation through project management.
- Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.
The successful candidate has:
- Inside Sales 3 years experience
- Customer Service skills and experience
- Sign shop experience
Open to applicants with and without a college degree.
We offer these benefits:
- Generous compensation above industry average
- Paid time off – vacation and sick days
- Participation in bonus program
- Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
We look for a talented person adept at:
- Working with customers at front counter doing consultative sales
- Providing detailed communications via email, phone, in person
- Consulting, troubleshooting, problem-solving to create signs for customers
- Meeting sales targets (monthly and annually)
- Scheduling appointments as needed
We provide a company culture that is:
- Team-oriented – cooperative and collaborative
- People-oriented – supportive, focused on fairness; enjoys interacting with people
- Detail-oriented – focused on quality and precision
FASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!
Salary : $40,000 - $52,000