What are the responsibilities and job description for the Customer Service/Sales Representative position at FASTSIGNS of Midtown?
Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. Your ability to build rapport with clients and effectively address their needs will be crucial in driving sales and ensuring customer satisfaction.
Duties
- Engage with customers via phone, email, and in-person to provide information about products and services.
- Assist customers in selecting the right products based on their needs and preferences.
- Prepare estimates, implement work orders and ensure timely delivery of finished orders.
- Handle customer inquiries and resolve issues promptly to ensure a positive experience.
- Collaborate with design and production team to achieve sales targets and enhance customer satisfaction.
- Maintain up-to-date knowledge of product offerings, promotions, and industry trends.
Experience
- Proven experience in sales or customer service is highly desirable.
- Strong communication skills with the ability to engage effectively with diverse customers.
- Excellent problem-solving abilities and a proactive approach to addressing customer concerns.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with CRM software or similar tools is a plus but not required.
Join us in delivering outstanding service while helping our customers find the best solutions for their needs!
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 35 per week
Benefits:
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $12 - $15
