What are the responsibilities and job description for the Customer Service Representative position at FASTSIGNS of Tacoma?
Customer Service Representative
FASTSIGNS of Tacoma is hiring for a Customer Service Representative to join our team!
Here's the TL;DR:
Are you an outgoing, bubbly, likable, yet down-to-business kind of person? If so, we want to talk to you! We need an exceptional individual to handle phone calls, emails and walk-in customers. You will work with them to find the best solution for their signage needs. You must be a rockstar on the phone!
Benefits/Perks:
- Competitive Pay
- Paid Holidays
- Performance Bonus
- Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
- Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
- Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
- Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
- Work with customers in numerous ways such as email, telephone, in-person and at their place of business
- Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
- 2-3 years of retail or counter sales experience preferred
- High school diploma or equivalent
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Ability to sit for long periods (4 hours or more)
- Ability to view a computer screen for long periods (4 hours or more)
- Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
Ability to Relocate:
- Tacoma, WA 98409: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25
