What are the responsibilities and job description for the Customer Experience Associate - Vape Shop position at FastVape?
Job Overview
We are seeking a motivated and enthusiastic Vape Shop Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers in selecting products, and maintaining a well-organized store environment. Your knowledge of vaping products and trends will help create a welcoming atmosphere for both new and experienced customers.
Duties
- Greet customers warmly and provide assistance with product selection based on their needs.
- Demonstrate product features and benefits through engaging product demos.
- Operate the cash register and handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Maintain an organized stockroom and ensure shelves are well-stocked with merchandise.
- Assist in supervising junior staff members, providing guidance on customer service best practices.
- Utilize the POS system for sales transactions and inventory management.
- Address customer inquiries and resolve any issues promptly to ensure customer satisfaction.
- Stay informed about industry trends, new products, and promotions to effectively communicate with customers.
Qualifications
- Proven experience in sales or retail, preferably in a vape shop or similar environment.
- Strong customer service skills with the ability to engage effectively with diverse clientele.
- Basic math skills for handling transactions and managing cash register operations.
- Experience with cash handling and operating a POS system is preferred.
- Bilingual candidates are encouraged to apply to better serve our diverse customer base.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Knowledge of vaping products and accessories is a plus, but not required; training will be provided.
Join our team as a Vape Shop Sales Associate where your passion for sales and knowledge of vaping can shine!
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
Education:
- High school or equivalent (Required)
Experience:
- Retail sales: 1 year (Preferred)
Ability to Commute:
- Avon, CO 81620 (Required)
Work Location: In person
Salary : $20 - $22