What are the responsibilities and job description for the Service Delivery Coordinator position at Fastwyre Broadband?
Join Our Team:
Fastwyre Broadband is a leader in the telecommunications industry, and we're looking for talented individuals like you to help us shape the future of customer service. As a Customer Service Representative, you'll have the opportunity to make a real difference in the lives of our customers and grow your career in a supportive and dynamic environment.
Key Responsibilities:
* Provide exceptional customer service through effective issue resolution and proactive engagement
* Identify and capitalize on revenue opportunities through expert product knowledge and technical understanding
* Collaborate with internal teams to ensure seamless service delivery and minimize disruptions
* Stay up-to-date on product knowledge and technical requirements to provide informed support
Requirements:
* High school diploma or equivalent required; 1 year customer service/sales experience preferred
* Basic telephony and cable television experience, inside and out, is a plus
Benefits:
* Competitive salary range: $14-16 yearly
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Fastwyre Broadband is a leader in the telecommunications industry, and we're looking for talented individuals like you to help us shape the future of customer service. As a Customer Service Representative, you'll have the opportunity to make a real difference in the lives of our customers and grow your career in a supportive and dynamic environment.
Key Responsibilities:
* Provide exceptional customer service through effective issue resolution and proactive engagement
* Identify and capitalize on revenue opportunities through expert product knowledge and technical understanding
* Collaborate with internal teams to ensure seamless service delivery and minimize disruptions
* Stay up-to-date on product knowledge and technical requirements to provide informed support
Requirements:
* High school diploma or equivalent required; 1 year customer service/sales experience preferred
* Basic telephony and cable television experience, inside and out, is a plus
Benefits:
* Competitive salary range: $14-16 yearly
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Salary : $14 - $16