What are the responsibilities and job description for the Technical Operations Specialist position at Fastwyre Broadband?
Job Summary
The Technical Operations Specialist at Fastwyre Broadband is responsible for delivering exceptional customer service while installing, maintaining, and repairing our cutting-edge combo systems. As a key member of our team, you will ensure seamless connectivity for our customers by resolving technical issues and performing routine maintenance tasks.
Key Responsibilities:
- Install and maintain combo systems to meet customer requirements
- Diagnose and resolve technical issues in a timely and professional manner
- Perform routine maintenance tasks to prevent system downtime
- Maintain accurate records of work completed and communicate with customers regarding status updates
Requirements:
- HSD Diploma or equivalent required; relevant technical certifications preferred
- Valid driver's license and reliable vehicle
- Ability to work independently with minimal supervision
- Excellent communication and problem-solving skills
