What are the responsibilities and job description for the Lead Host position at fat OX?
We're looking for a friendly, experienced hosts or hostess who want to be an integral part of providing the Fat Ox experience by:
- Greeting guests at the door and making everyone feel welcome
- Identifying our regulars and VIPs, knowing their preferences and accommodating their needs
- Taking and managing reservations and walk-in guests on OpenTable GuestCenter (if you have experience with this software, that’s a plus)
- Being the "go to" person regarding guest reservations and seating questions per shift
- Showing leadership within the host team
- Seating guests with their preferences and the flow of the restaurant in mind
- Helping manage the dining room by updating where guests are in their dining experience
- Thanking guests when they leave and inviting them back.
The host team holds the key to our guests’ experience, and you will lead them well on your shifts. If you're a highly motivated, people person who excels in a fast-paced, high energy environment, have at least two years as a host or hostess, and want to grow in a leadership role, we want to meet you.
