What are the responsibilities and job description for the Restaurant Manager position at Fat Pat's Bar & Grill (Ballgame LLC)?
Purpose
Restaurant Managers are responsible for all functions of the restaurant. Key responsibilities include hiring, managing, and training restaurant team members. Controlling restaurant cost and maximizing revenue while overseeing an excellent guest experience.
Duties & Responsibilities
Guest Relations
Guarantee optimal Guest experience through excellent Customer Service
Provide quality food and beverages prepared according to food safety standards
Ensuring the restaurant is a safe, clean, and fun environment
Restaurant Managers are responsible for all functions of the restaurant. Key responsibilities include hiring, managing, and training restaurant team members. Controlling restaurant cost and maximizing revenue while overseeing an excellent guest experience.
Duties & Responsibilities
Guest Relations
Guarantee optimal Guest experience through excellent Customer Service
Provide quality food and beverages prepared according to food safety standards
Ensuring the restaurant is a safe, clean, and fun environment
Employee Relations
Identify, lead, and participate in Continued Education Program
Exercise discretion and independent judgment
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Execute hiring and termination recommendations
Determining staffing needs and hire the right candidates for the right position
Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
Identifying and responding to complaints and policy or procedure violations
Providing regular feedback and coaching to employees on their performance
Operational Execution
Communicate Restaurant Status to Upper Management and Ownership
Ensure 100% compliance with all Company policies and federal, state, and local laws
Maintain appropriate documentation on all aspects of the restaurant
Assist in Managing all aspects of the restaurant level P&L
Analyze data, develop and executing plans to improve profits and increase restaurant service and efficiency
Ensure safety & sanitation
Monitor food and beverage quality and execution
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Necessary Skills And Requirements
A minimum of 3 years full service, high volume, casual dining restaurant experience
Identify, lead, and participate in Continued Education Program
Exercise discretion and independent judgment
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Execute hiring and termination recommendations
Determining staffing needs and hire the right candidates for the right position
Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
Identifying and responding to complaints and policy or procedure violations
Providing regular feedback and coaching to employees on their performance
Operational Execution
Communicate Restaurant Status to Upper Management and Ownership
Ensure 100% compliance with all Company policies and federal, state, and local laws
Maintain appropriate documentation on all aspects of the restaurant
Assist in Managing all aspects of the restaurant level P&L
Analyze data, develop and executing plans to improve profits and increase restaurant service and efficiency
Ensure safety & sanitation
Monitor food and beverage quality and execution
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Necessary Skills And Requirements
A minimum of 3 years full service, high volume, casual dining restaurant experience
High personal integrity, professionalism, and maturity
Organized and Efficient
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members
Attention to detail
Proven problem-solving abilities
Exceptional guest service orientation
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion
Salary: Commensurate with experience
Organized and Efficient
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members
Attention to detail
Proven problem-solving abilities
Exceptional guest service orientation
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion
Salary: Commensurate with experience
