Job Description
Job Description
Job Description
Title : Development Assistant
Mission Statement :
Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.
Father Bill’s & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.
We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our mission.
Position Summary :
The Development Assistant is a full-time position, responsible for supporting the day-to-day operations of a mid-size development office through general office management and support to team members. This position reports to the Associate Director of Annual Giving Operations. This person will be using Blackbaud’s Raiser’s Edge to process donations and execute donor acknowledgment process, including booking pledges and processing cash and in-kind donations. This position is also responsible for managing the logistics of 4-6 development sponsored events throughout the year. This is a great opportunity for someone looking to develop critical fundraising skills and support all areas of a fast-paced, high-volume development office development.
Essential Responsibilities :
Office Management
- Open and sort development office mail.
- Oversee mailings, including regular donor correspondence and other donor outreach. Execute mail merges and coordinate internal mailings; coordinate vendors on larger scale mailings.
- Share in the responsibility of answering office calls.
- Implement and maintain invoice management system for department; interface with finance department regarding report and reconciliation of invoices.
- Maintain files, archives and records of printed materials.
- Maintain office supplies and equipment, including mail machine and copier / fax / scanner; place orders for office supplies and equipment.
- Record minutes for team development meetings, including but not limited to biweekly all team meetings, project and event planning meetings, etc.
Gift Processing
Enter gift information and record batches in Raiser’s Edge.Execute all gift acknowledgements in a timely and accurate manner, including large volume in-kind and honor / memorial gifts / notifications. Ensure donors receive proper acknowledgement of gifts and coordinate signatures from the Development team, including the CEO and Chief Development Officer.Assist with events as they pertain to donations; process gifts and acknowledgment letters, pledge reminders and any additional post-event correspondence.Inform Development staff and CEO on $1,000 gifts on a regular basis.Create new donor records as needed and accurately capture donor information, with an understanding of pertinent data fields.Perform data entry updates to donor records as information is received (i.e. change of address and mailing preferences).Support agency-wide in-kind gift procedures in conjunction with front desk staff and program managers at all locations.Review database entries and inform staff of any data discrepancies such as misspellings, incorrect donor information, change of address, and salutations. Correct and update records accordingly.Event Management
Manage all logistics (reservations, receiving price quotes, ordering supplies, catering, securing raffle items) for FBMS sponsored events, including but not limited to donor receptions, ribbon cuttings, press conferences, groundbreakings, and participant related events such as Thanksgiving. Represent Development and FBMS at events (may include weekends and evenings).Coordinate and collaborate with Communications team on signage for events at all FBMS properties.Provide support at agency related events (such as holiday parties, agency staff meetings).Other Projects
Proof-read development office communications, including, but not limited to : acknowledgement letters, mail merges, grant proposals and reports, and newsletters.Assist with other projects pertaining to development and communications, as assigned.Attend agency events, as needed, throughout the year (may include evenings and weekends)Skills & Competencies :
Empathy : An understanding and empathy for those dealing with homelessness and related issues.Professionalism and Work Ethic : Maintaining the highest level of professionalism in the delivery of services, interaction with co-workers and the representation of FBMS within the organization as well as the community.Communication : Speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills effectively communicating the mission and goals of FBMS to volunteers, donors and other constituents.Record-Keeping : Routine clerical or record-keeping incidental to the essential responsibilities of the job.Job Knowledge : Possesses the practical and technical knowledge required on the job.Attendance : Acceptable overall attendance record, consistently at work and on time.Reliability : Relied upon regarding task completion and follow-up. Follows instructions, responds to management direction and solicits feedback to improve performance.Initiative : Seeks out new assignments and assumes additional duties when necessary.Adherence to Policy : Follows safety and conduct rules, regulations, processes and adheres to company policies.Interpersonal Skills : Demonstrates ability to cooperate, work and communicate with co-workers, supervisors, subordinates and outside contacts. Demonstrates strong customer service skills.Other :
Safety & Security : Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.Travel : Local travel may be required. Valid driver’s license and good driving record required.Physical Demands : The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.o Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job. This position is eligible for a hybrid schedule after 90 days of employment.
Father Bill’s & MainSpring is an equal opportunity employer.
