What are the responsibilities and job description for the Case Manager position at Fathers & Families Support Center?
Position Title: Case Manager
Reports To: Director, Coordinator
Job Status: Full-Time / Non-Exempt
Direct Reports: N/A
Description of this role: Responsible for assessing and assisting fathers participating in the Fathers & Families Support Center programs. Develop individual self-sufficiency plans which will help fathers become emotionally involved and financially responsible for their children.
Duties, Functions and Responsibilities - includes the following and other related duties may be assigned.
- Completes a social assessment, which includes personal interviews as well as collection of secondary information to complete an individualized plan for self-sufficiency and responsible fatherhood.
- Assists client in overcoming barriers through intervention, advocacy, and referrals.
- With the support of the individual, identifies achievable goals, barriers, provides personal support and counsel to participants achieving identified goals.
- Facilitates peer and family support groups, including the development and selection of topics and programs and securing outside guest speakers. Completes drug screening, police, and abuse records check.
- Assists in administering the FFSC fatherhood curriculum and expands fatherhood knowledge in the FFSC classroom, the Father’s Rap session and after-school programs. Travel to multiple locations.
- On-going case management including maintaining weekly contact with graduates for at least one year after graduation to monitor achievement of program goals.
- Documents individual records and forms, as necessary, to provide accurate and timely tracking.
- Develops and maintains network of community resources and social support systems, as necessary, to assist individuals and their children/families to move to self-sufficiency.
- Review and possess a working knowledge of all programs, forms, and grants related to your duties.
- Must be able to work flexible schedule, some evenings, and required 6 Saturday events per year.
- Mandatory to attend all staff and department meetings, client graduations, and bonding events.
Knowledge, Skills and Abilities:
- Must have effective verbal and written communications and interpersonal skills with ability to multi-task.
- Must be able to utilize agency and community resources to meet goals. Familiar with MS Office Products.
- Must be able to organize and present information as well as work independently.
- Must have strong case management and documentation skills.
- Must have the ability to identify problematic situations to be proactive and deescalate issues as they arise.
- Must understand and practice the NASW code of ethics
Educational and Experience Requirements:
- Minimum requirement is a B.S. in Human Services or related; or BSW, MSW preferred
- Must have experience in working with at-risk populations and prior work with group facilitation, individual and family services.
- Must possess a valid Missouri driver’s license and have a reliable, insured vehicle
What FFSC has to offer:
- Competitive pay based on experience; 401k plan with 6% employer match.
- 95% Employer paid medical; partial payment towards qualified dependents coverage; FSA/HSA options.
- Low-rate Dental & Vision coverage; employer paid Life Insurance, STD/LTD plus buy up options.
- Generous PTO package with 14 paid holidays; flexible work/life balance.
- Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
- Annual staff retreat and an opportunity to be a part of a fantastic mission driven agency.
This job description does not list all the duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.
