Demo

Quality Assurance Manager

Fathers & Families Support Center
St. Louis, MO Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/28/2025
Fathers & Families Support Center
Position Title: Quality Assurance Manager
Reports To: Chief Operating Officer
Direct Reports: Data Team
Job Status: Full-Time / Exempt
Description of this role: Manage and oversee compliance requirements regarding agency data. Compile, analyze, and compute data to report agency results/outcomes and tell the story of how the agency is positively impacting the communities we serve.
Duties, Functions and Responsibilities - includes the following and other related duties may be assigned.
  • Discuss emerging compliance issues to ensure that management and employees are informed about compliance implementation, reporting systems, policies, and practices.
  • Oversee accreditation compliance needs and requirements.
  • Evaluate information to determine compliance with standards by the accrediting body using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, agency needs, and standards.
  • Documenting/recording information. Enter, store, or maintain information in written or electronic forms.
  • Conduct analyses of in-processes, data information, reporting, and agency needs.
  • Perform regular data audits and communicate information to staff and supervisors.
  • Interpret data results, compare them to established specifications, and make recommendations on appropriateness of data for release.
  • Select, guide, motivate, and participate in training of audits, data results, and reporting needs.
  • Ensure integration of systems, and align goals, results, and outcomes with program data and reporting.
  • Ensure refinement and management of data to tell the story of the impact the agency has in the community.
  • Attend community events, partnership meetings, all staff meetings. Travel to multiple locations.
Knowledge, Skills and Abilities:
  • Must understand and utilize analytical and compliance data base user interface, query software, and web base platforms such as Apricot, nForm, Social Solutions, etc.
  • Ability to manage projects, adhere to deadlines, and understand laws regarding the non-profit sector.
  • Understanding of agency needs, requirements, data processes, grant requirements, and needed results.
  • Utilize critical thinking, reading comprehension, active listening, speaking, writing, and oral communication.
  • Must work independently, make decisions, prioritize, multitask, be team oriented, and maintain confidentiality.
  • Must understand and practice the NASW code of ethics, FFSC policies, and all legal data compliance.
Educational and Experience Requirements:
  • Master’s degree in Quantitative Analysis, Information Systems, or related field required; and 3 year’s relevant work experience; or bachelor’s degree in related field and 5 years’ experience.
  • Expertise with data analysis and willing to become expert in FFSC data collection software.
  • Must possess a valid Missouri driver’s license and have a reliable, insured vehicle.
What FFSC has to offer:
  • Competitive pay based on experience; 401k plan with 6% employer match.
  • 95% Employer paid medical; partial payment towards qualified dependents coverage; FSA/HSA options.
  • Low-rate Dental & Vision coverage; employer paid Life Insurance, STD/LTD plus buy up options.
  • Generous PTO package with 14 paid holidays; flexible work/life balance.
  • Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
  • Annual staff retreat and an opportunity to be a part of a fantastic mission driven agency.
This job description does not list all the duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Quality Assurance Manager?

Sign up to receive alerts about other jobs on the Quality Assurance Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$122,125 - $158,955
Income Estimation: 
$166,313 - $206,719
Income Estimation: 
$122,125 - $158,955
Income Estimation: 
$166,313 - $206,719
Income Estimation: 
$77,899 - $100,402
Income Estimation: 
$91,142 - $116,690
Income Estimation: 
$80,876 - $132,043
Income Estimation: 
$78,244 - $97,353
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$124,827 - $154,865

Sign up to receive alerts about other jobs with skills like those required for the Quality Assurance Manager.

Click the checkbox next to the jobs that you are interested in.

  • Kanban Methodology Skill

    • Income Estimation: $166,313 - $206,719
    • Income Estimation: $253,203 - $398,163
  • Lean Skill

    • Income Estimation: $166,313 - $206,719
    • Income Estimation: $253,203 - $398,163
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Fathers & Families Support Center

Fathers & Families Support Center
Hired Organization Address St Louis, MO Full Time
Fathers & Families Support Center Position Title: Employment Case Manager Reports To: Coordinator / Director Direct Repo...
Fathers & Families Support Center
Hired Organization Address St. Louis, MO Full Time
Fathers & Families Support Center Position Title: Data Specialist Reports To: Quality Assurance Manager Job Status: Full...
Fathers & Families Support Center
Hired Organization Address St. Louis, MO Full Time
Position Title: Case Manager Reports To: Director, Coordinator Job Status: Full-Time / Non-Exempt Direct Reports: N/A De...
Fathers & Families Support Center
Hired Organization Address St Louis, MO Full Time
Fathers & Families Support Center Position Title: Director of Community Outreach Reports To: Employment Director/COO Dir...

Not the job you're looking for? Here are some other Quality Assurance Manager jobs in the St. Louis, MO area that may be a better fit.

Manager of Quality Assurance

Eurofins USA Agroscience Services, Columbia, MO

Quality Assurance Manager

Dierbergs Markets Inc, Bridgeton, MO

AI Assistant is available now!

Feel free to start your new journey!