Principal Software Engineer

Favor’s mission is ‘Anything Delivered.' Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business, enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more. 

Do you get a thrill when you impact hundreds of thousands of users? Do you want to work for a purpose-driven, value-driven company in a high-growth environment? Our engineers create the tools and applications to connect our customers, Runners, merchants, and support teams. You will work closely with our product and operations teams to understand customer needs, build simple solutions to complex problems, and deliver delightful experiences to all our users. 

At Favor, we are committed to building a world-class team that shares a passion for modern, clean code and products that make a difference. We need engineers like you to help us achieve our mission of ‘Anything Delivered.’ As a Principal Software Engineer at Favor you will be responsible for all phases of development, testing, and deployment of our applications.

• Champion best practices and scalable architectural patterns, enabling engineers to drive adoption across the org for a maintainable and reliable codebase.
• Lead and drive large-scale technical initiatives, balancing short-term practical needs with long-term architectural vision while securing buy-in from engineers and leadership.
• Eliminate barriers to scale through technology and process and provide building blocks of world-class applications and services. 
• Influence across disciplines, cross-functional teams, and leadership, effectively bridging technical and business considerations.
• Serve as a mentor and technical leader, fostering growth in engineers and raising the overall technical bar through coaching and shared expertise.

• A relevant degree or equivalent work experience with 15 years in software engineering.
• Proven ability to lead large, cross-functional initiatives, collaborating effectively with product, design, and engineering teams.
• Strong technical influence shapes engineering direction, defines quality standards, and drives best practices to ensure engineering excellence.
• Deep expertise in software design patterns, enabling the development of clean, well-structured, and idiomatic code that fully leverages modern programming language.
• Ability to architect and write scalable, efficient solutions using advanced algorithms and data structures, optimizing for various technical and business constraints.
• Expertise in test automation, observability, and debugging strategies to ensure software reliability and maintainability.
• Strong understanding of data engineering principles, ensuring effective data processing, storage, and scalability.
• Strong knowledge of security best practices, proactively addressing vulnerabilities and designing secure systems.
• Ability to navigate ambiguity, drive problems from conception to resolution, and advocate for solutions with a strong sense of ownership.
• Ability to communicate difficult technical concepts in precise, concise, and unambiguous terms. 

• Appreciate simple design. 
• Enjoy implementing robust engineering strategies, including best logging, tracing, and troubleshooting practices to improve observability and reliability.
• Will take ownership during critical incidents, working with on-call teams to diagnose and resolve complex production issues swiftly and effectively.
• A proven leader who identifies areas needing engineering direction and sees them through to impactful solutions.
• Can write clean, well-tested code in your sleep, with a test-first mindset. 
• Very well-versed in Domain Driven Design.
• Enjoy working with other engineers in a collaborative and iterative environment. 
• Communicate well with technical and non-technical stakeholders. 
• Experience or familiarity with one or more of the following technologies: JVM-based languages, PHP, MySQL, Postgres, DynamoDB, NoSQL, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch. 

Life at Favor

Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. 

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.