REO Expense Manager

Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services including mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.

Join Us on Our Journey

We are currently looking for a REO Expense Manager to join our team.

Reporting to VP, REO, this position is responsible for managing the daily operations of REO expenses. This position oversees expense reporting, accounts payable, and receivable and manages a team of REO Expense Specialists. This role collaborates with internal and external stakeholders to ensure REO expenses are processed efficiently and in compliance with client and company standards.

This role assists senior management with researching and reporting invoice submissions, payments, and reimbursements. Additionally, this position completes ongoing quality assurance audits to ensure REO expense transactions and team members are meeting expectations that are aligned with departmental and company objectives.

Qualifications:

• Bachelor’s degree in Real Estate, Business, Finance, or related field (or equivalent combination of years of experience with High School diploma/GED) required
• 5 years’ experience in accounting or expense processing
• 2 years’ experience managing people and leading teams is highly preferred
• Strong working knowledge of accounts payable and receivable processes and procedures
• Working knowledge of REO servicing platforms such as Pyramid, Res.Net, Ice Invoice Management and MSP preferred
• Working knowledge of NetSuite or a similar invoicing platform preferred
• Demonstrated experience working in a fast-paced work environment
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Effective management skills include talent selection, training, coaching, and performance management
• Demonstrated ability to foster an environment of positive engagement and trust
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgment
• Strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
• Strong project management skills
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude
• Strong skills in MS Word, Excel, and PowerPoint
  
  

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Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
  
  

Compensation

• The hiring range for this position is $50,000.00
• This position is eligible for a monthly incentive
  
  

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.