Sr. Asset Manager

The Fay Group originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages.

The Fay Group is made up of separate business units offering a complete range of home ownership products and services that provide customers with solutions to navigate the challenges of home ownership while helping them build toward their long-term financial goals. We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.

Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Senior Asset Manager to join our team.

Reporting to the EVP, Head of Asset Management, this position manages the performance enhancement of a complex, diversified portfolio, including Residential Transitional Loans (RTLs), Build-to-Rent (B2R) loans, Multi-Family loans, Single-Family Rental (SFR) loans and other structured loan products. This role is accountable for driving portfolio growth through advanced financial analysis, strategic asset disposition structuring and high-level collaboration with clients and internal leadership.

This position proactively evaluates portfolio risks, identifying emerging market opportunities and leveraging data-driven insights to guide investment strategies. This role establishes and implements best practices to maximize returns, ensures rigorous compliance with regulatory and organizational standards and develops processes to align portfolio performance with business objectives. Additionally, the position mentors Asset Managers, drives operational improvements and strengthens client relationships to support sustained portfolio success.

What you will do for Fay:

• Manage a diversified loan portfolio of commercial assets, including analyzing, monitoring and evaluating the assets throughout their lifecycle
• Manage the resolution of complex transactions, including restructuring debt, negotiating settlement agreements, pursuing legal action and/ or liquidating collateral through note sales
• Conduct thorough due diligence on potential loan investment opportunities, including asset valuations, financial modeling and market assessments; assess performance trends, identify emerging risks and recommend adjustments to optimize returns
• Prepare and present weekly, monthly and quarterly asset performance reports and process recommendations for both internal and external stakeholders
• Identify and address areas of concern or opportunity to minimize potential losses, report issues and implement solutions
• Provide guidance to Asset Managers, assisting with complex situations, contributing to their professional development and portfolio management responsibilities
• Assist in preparing investor reports and presentations, highlighting portfolio performance, value creation and future opportunities
• Collaborate with asset managers and other departments to maximize portfolio returns by analyzing property fundamentals and identifying performance improvement opportunities
• Manage relationships with external partners, including investment brokers, consultants and analysts, to ensure high-quality investment opportunities
• Lead cross-functional teams in the execution of strategic initiatives, including portfolio rebalancing, asset repositioning and capital improvements
• Develop domain knowledge of Fay’s business to include an understanding of organizational objectives
• Ensure compliance with Fay’s policies, processes, and practices. Successfully complete all department and company required training
• Model Fay’s Values, Operating Principles, ethical standards, professionalism and code of conduct
• Demonstrate behaviors that align with Fay's Values and Operating Principles
• Perform other duties and responsibilities as assigned

What you will bring to Fay:

• Bachelor's degree in finance, real estate or related field (or equivalent combination of years of experience with High School diploma/GED)
• 5 years’ experience in asset management, investment management or related field
• 4 years’ experience in the mortgage servicing industry
• Strong understanding of loan documentation and real estate from a business perspective
• Strong experience with various loan servicing systems (e.g., MSP, TMO, Fiserv, FICS)
• Demonstrated experience working in a fast-paced work environment
• Prior experience in private lending is preferred
• Strong knowledge of Microsoft Office products (Excel, Word and PowerPoint)
• Strong verbal and written communication skills
• Strong listening skills with the ability to facilitate meetings and effectively lead discussions
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Strong problem solving, data collection, analysis and decision-making skills; ability to analyze and interpret data to identify opportunities
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client-focused with strong execution skills and results orientation
• High level of precision with attention to detail and consistency 
• Flexible, open to change, ability to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.