What are the responsibilities and job description for the Receptionist - Fayetteville Woodpeckers position at Fayetteville Baseball Club, LLC?
Department: Finance
Supervisor: Director, Finance
Classification: Part-time/Non-exempt
Summary/Objective:
The job responsibilities of Receptionist include but are not limited to taking calls, greeting visitors, accepting all deliveries and USPS mail, assisting with clerical needs and other duties as assigned.
Essential Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assisting fans with questions
- Manage front office voicemail and distribute to appropriate staff
- Manage UPS/FedEx/USPS pickup and deliveries
- Welcome fans into the front office with great customer service
- Answering phone calls for the front office and distributing calls, as needed
- Managing the Woodpecker email account
- Knowledge in what is going on at Segra Stadium to answer as many questions, as possible, from phone calls
- Managing lost and found items during business hours
- Assist various departments in projects, as needed, but not limited to stuffing envelopes, filing, etc.
- Other duties as assigned
Education and/or Experience:
- Provide great customer service for the fan experience
- Ability to lift 25 lbs
- Ability to multitask
- Ability to sit for long periods of time
- Have reliable transportation
- Experienced with Microsoft Word, Excel and Outlook
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. The noise level is usually moderate but can be loud within the stadium environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. Specific vision abilities required by this job include close and focused vision.
Position Type and Expected Hours of Work
Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.
Travel
Travel is not expected in this role.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/M/F/Vet/Disability
Experience
Preferred- 2
