What are the responsibilities and job description for the Director of Customized and Industry Training position at Fayetteville Technical Community College (E)?
Fayetteville Technical Community College is seeking a highly motivated individual with deep industry involvement as The Director of Customized and Industry Training. The role focuses on addressing workforce development needs by providing high-quality, short-term training programs tailored to local industries.
Key responsibilities include managing the NCWorks Customized Training program, overseeing strategic planning, resource allocation, and the integration of cutting-edge technologies into industry-specific training. The Director plays a pivotal role in building and maintaining partnerships with local and state economic development agencies, making the College a central figure in workforce recruitment and sustainability.
A strong understanding of emerging technologies and their application in workforce training, administrative support, and strategic planning is essential. The position also involves developing training solutions across diverse areas, such as industrial maintenance, safety, IT, leadership, and employee development, ensuring the College continues to meet evolving industry demands.
We offer a valuable benefits package that includes the following:
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Full-time employee benefits.
Duties
Essential Duties—Duties may include, but are not limited to, the following:
- Works closely with the Fayetteville-Cumberland County Economic Development Corporation to support economic development initiatives, campus tours, workforce development briefings, site-selection visits, and industry recruiting and retention.
- Coordinates with the AVPs, Deans, and Directors.
- Works with local business and industry to incorporate emerging technologies into traditional workforce training opportunities.
- Works closely with local business, military, governmental organizations, and the Greater Fayetteville Chamber of Commerce to promote growth of established businesses.
- Provides customized training programs and courses for new and existing industries and organizations.
- Leads, guides, and oversees the budgeting process and provides leadership in cost and productivity analysis for economic development and workforce initiatives.
- Assists in the coordination and development of workforce training and integration of emerging technologies into existing training across the College to achieve maximum institution-wide efficiencies and synergies; coordinates the identification and prioritization of required economic development resources among the College’s various operating components.
- Plans and promotes strategies to attract new businesses, encourage expansion and retention of existing businesses through customized training, and other workforce solutions and tactics to promote a stronger economic base in the county.
- Provides innovative training to local business and industry leaders to assist in their planning and implementation of solid economic development programs.
- Leads and participates in strategic planning for economic development.
- Works closely with associate vice presidents, deans, division chairs, department chairs, program coordinators, staff, and faculty to facilitate support for economic development initiatives.
- Participates in and provides support for the marketing of workforce development and economic development outreach to the community; works closely with the Executive Director for Marketing and Public Relations to provide world-class marketing materials.
- Manages the budget for economic development activities to ensure effective management of resources within established FTCC and NCCCS guidelines.
- Provides oversight for professional development education and training for staff and faculty in integration of emerging technologies in workforce training.
- Maintains knowledge and understanding of current and developing economic development trends; to include emerging technologies that enhance training.
- Monitor, oversee, and coordinate the development of educational programs within assigned instructional units and ensure that such courses comply with College policies, procedures, goals, and objectives.
- Supervise, train, motivate, and evaluate assigned instructors and staff; interview, evaluate, and recommend selection of new staff and faculty members; establish and monitor employee performance objectives and prepare and present employee performance reviews of personnel; provide or coordinate staff development training.
- Supervise, authenticate, and approve instructor, staff, and course administrative forms such as: student registration forms, class rosters, student class evaluations, grades, timesheets, report of absence, and other forms as required. Process all administrative forms in a timely manner consistent with FTCC Corporate and Continuing Education and Business Office requirements.
- Represents FTCC at public functions and other required occasions to ensure support and engagement with economic development and workforce development opportunities.
- Performs other job-related duties as assigned.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Training:
Training:
A Bachelor’s degree from an accredited college or university with major course work in finance, accounting, education, business administration, public administration, industrial engineering or a related field; or comparable work experience is required.
A Master’s degree from an accredited college or university in Business Administration, Education, Industrial Engineering, or a closely related field related to industrial training is preferred.
Experience:
Experience:
Five years of management responsibility and experience in industrial training or business management in a large and/or small business environment.
Four years of increasingly responsible experience in program development and administration of continuing education programs in a college or university setting that supports economic growth and development.
Preferred Requirements Full or Part Time Full Time College Pay Scale Minimum starting salary $62,638 Number of Months 12 Employee Benefits
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Posting Number S15-25
Posting Detail Information
EEO Statement
The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
Salary : $62,638
