What are the responsibilities and job description for the Outbound Call Agent position at Faze Construction?
Job Summary
We are seeking a motivated and enthusiastic Outbound Call Center Representative to join our dynamic team. In this role, you will be responsible for making outbound calls to potential customers, promoting our products and services, and generating leads. You will play a crucial role in driving sales and enhancing customer engagement through effective communication and relationship-building skills.
Duties
- Conduct outbound calls to potential customers to introduce products and services.
- Utilize warm calling techniques to follow up with leads generated from marketing efforts.
- Communicate effectively in English to convey product benefits and features clearly.
- Engage in technical sales discussions when necessary, providing detailed information about product specifications.
- Maintain accurate records of calls made, customer interactions, and sales progress using Salesforce or similar CRM tools.
- Collaborate with the inside sales team to ensure a seamless transition of leads into the sales pipeline.
- Provide feedback on market trends and customer preferences to help refine sales strategies.
- Meet or exceed daily call quotas while maintaining high-quality customer interactions.
Requirements
- Proven experience in outbound calling, telemarketing, or inside sales is preferred.
- Strong communication skills in English, both verbal and written.
- Familiarity with Salesforce or other CRM software is a plus.
- Ability to engage customers effectively and build rapport over the phone.
- Knowledge of technical sales concepts is advantageous but not mandatory.
- A proactive attitude with the ability to work independently as well as part of a team.
- Strong organizational skills and attention to detail.
Join us as an Outbound Call Center Representative and contribute to our mission of delivering exceptional service while driving sales growth!
Job Type: Full-time
Pay: $13.50 - $15.00 per hour
Expected hours: 35 per week
Shift:
- 8 hour shift
Supplemental Pay:
- Commission pay
Ability to Relocate:
- Fort Wayne, IN 46802: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
