What are the responsibilities and job description for the Claims Service Representative position at FBL Financial?
Claims Service Representative
- Will be filled at the appropriate level based on experience
Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative and a positive attitude? Do you have strong customer service and time management skills? If so, this Claims Service Representative opportunity could be a great fit for you!
Who We Are : With Farm Bureau Financial Services, our client / members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client / members and creating an atmosphere where our employees thrive.
What You'll Do : As an Auto Claims Service Specialist, you will handle auto physical damage claims that do not require field investigation. You will act as the hub between the customer, repair facility and claim staff to provide world class service by handling claims in a prompt, efficient and courteous manner. While handling claims, you will prepare detailed and organized running notes and documentation in accordance with established procedures. Requests for internal and external customers, departmental staff, and other FBL personnel will be handled according to FBL Financial Group, Inc. policies at all times. As an Auto Claims Service Specialist, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, attorneys, repair facilities, and others.
What It Takes to Join Our Team :
What We Offer You : When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.
Farm Bureau....where the grass really IS greener! If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!
Work Authorization / Sponsorship : Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.
