What are the responsibilities and job description for the Risk Management Specialist position at FCA?
Seize the opportunity to make an impact as a Risk Management Specialist within our vibrant Company Vehicle Operations Team. As the guardian of our company's transportation safety, you will play a pivotal role in minimizing risk and ensuring the smooth operation of our vehicle fleet, contributing to a secure and efficient business landscape.
Primary responsibilities include:
Manage the Review Board process for policy violations - includes information gathering, documentation, tracking & reporting, making disciplinary recommendations, and all communications with the program participant and other corporate departments (Human Resources, Lapeer Road Marshaling Center, Legal etc.). Ensure compliance with all Review Board decisions (vehicles turned in, fees are paid, administrative file is complete).
Serve as the primary DriverCare website administrator to analyze driver record data and identify systems issues or potential Review Board cases.
Collaborate with our claims/automated driving record vendor (CEI) to ensure Company Car and Stellantis business needs are being met.
Oversee the entire claim process by working closely with body shops to ensure the repairs are completed in a timely manner and analyze and investigate claim reports that could present a potential for corporate risk.
Assist in the development and implementation of various risk management initiatives and administer targeted training modules for program participants.
Develop reporting and analysis procedures for claims process.
Coordinate and communicate with all Stellantis departments, employees, dealers, and auction houses for problem resolution.
Basic Qualifications:
Bachelor's degree
At least 3 years of customer service experience required
Strong interpersonal and communications skills both written and verbal
Capable of interacting with all levels of employees effectively
Highly organized and detail oriented
Excellent analytical, customer service and problem-solving skills
Proficient in Microsoft Office
Preferred Qualifications:
Strong interpersonal and communications skills both written and verbal
Capable of interacting with all levels of employees effectively
Highly organized and detail oriented with excellent analytical, customer service and problem-solving skills
The candidate must be able to keep sensitive information completely confidential
Corporate Investigations, Business Practice Office or Risk Management experience is a plus
EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
Primary responsibilities include:
Manage the Review Board process for policy violations - includes information gathering, documentation, tracking & reporting, making disciplinary recommendations, and all communications with the program participant and other corporate departments (Human Resources, Lapeer Road Marshaling Center, Legal etc.). Ensure compliance with all Review Board decisions (vehicles turned in, fees are paid, administrative file is complete).
Serve as the primary DriverCare website administrator to analyze driver record data and identify systems issues or potential Review Board cases.
Collaborate with our claims/automated driving record vendor (CEI) to ensure Company Car and Stellantis business needs are being met.
Oversee the entire claim process by working closely with body shops to ensure the repairs are completed in a timely manner and analyze and investigate claim reports that could present a potential for corporate risk.
Assist in the development and implementation of various risk management initiatives and administer targeted training modules for program participants.
Develop reporting and analysis procedures for claims process.
Coordinate and communicate with all Stellantis departments, employees, dealers, and auction houses for problem resolution.
Basic Qualifications:
Bachelor's degree
At least 3 years of customer service experience required
Strong interpersonal and communications skills both written and verbal
Capable of interacting with all levels of employees effectively
Highly organized and detail oriented
Excellent analytical, customer service and problem-solving skills
Proficient in Microsoft Office
Preferred Qualifications:
Strong interpersonal and communications skills both written and verbal
Capable of interacting with all levels of employees effectively
Highly organized and detail oriented with excellent analytical, customer service and problem-solving skills
The candidate must be able to keep sensitive information completely confidential
Corporate Investigations, Business Practice Office or Risk Management experience is a plus
EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
