What are the responsibilities and job description for the Field Agent position at FCB Wireless & Broadband Solutions?
Overview
We are seeking a motivated and detail-oriented Field Agent to join our dynamic team. The ideal candidate will be responsible for engaging with clients, providing exceptional customer support, and ensuring smooth operations in the field. This role requires strong communication skills, a proactive attitude, and the ability to manage various tasks efficiently. As a Field Agent, you will play a critical role in representing our company and enhancing client relationships.
Responsibilities
- Provide outstanding customer support by addressing client inquiries and resolving issues in a timely manner.
- Perform data entry tasks to maintain accurate records of client interactions and transactions.
- Utilize computerized systems for tracking sales leads, client information, and service requests.
- Collaborate with team members to achieve sales targets and enhance service delivery.
- Maintain a professional demeanor while interacting with clients in various settings.
Requirements
- Proficiency in English; multilingual skills are a plus.
- Strong computer skills with the ability to type efficiently and navigate various software applications
- Previous sales experience is advantageous but not mandatory.
- Excellent data entry skills with attention to detail.
- Strong interpersonal skills with the ability to provide exceptional client services.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about customer service and eager to make an impact in the field, we encourage you to apply for this exciting opportunity as a Field Agent.
Job Types: Full-time, Part-time, Contract, Seasonal
Pay: $20,000.00 - $1,000,000.00 per year
Expected hours: 15 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
- Rotating shift
- Split shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Newport News, VA 23601 (Preferred)
Ability to Relocate:
- Newport News, VA 23601: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20,000 - $1,000,000
