What are the responsibilities and job description for the Customer Service Representative (West Palm Beach, FL) position at FCC Environmental Services?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Start your career with FCC and become part of our global team of passionate waste industry professionals
Position Summary
This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.
Primary Duties And Responsibilities
FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
We're committed to bringing passion and customer focus to the business.
Start your career with FCC and become part of our global team of passionate waste industry professionals
Position Summary
This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.
Primary Duties And Responsibilities
- Answering all inbound calls in a courteous and professional manner
- Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
- Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Follow communication procedures, guidelines, and policies.
- Maintains proactive contact and provides support to ensure corporate and operational goals are met.
- Special projects as assigned.
- 1-3 years of experience in an office environment.
- Experience in the waste industry is a plus.
- Bi-lingual in Spanish a plus; read, write and converse.
- Experience with Microsoft Suite is required.
- Strong attention to detail
- Prompt, professional, and dependable demeanor
- High School Diploma
- Post-secondary education in business, computers, or office management is an asset
- Competitive compensation packages
- Benefits - medical, vision and dental
- 401K Matching
- Paid Time Off
- Exceptional culture for career building
FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
