What are the responsibilities and job description for the Route Manager - Asheville, North Carolina position at FCC Environmental Services?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Primary Duties And Responsibilities
We're committed to bringing passion and customer focus to the business.
Primary Duties And Responsibilities
- Manages daily route assignments to ensure all customers are properly serviced be contractual agreements
- Monitors service, safety and production of all drivers on the assigned route
- Manages driver time and attendance to ensure efficiency
- Responsible for resolving issues with Driver errors and missed customer pickups
- Oversees driver compliance with regulatory agency and company training
- Coordinates with Safety and HR teams for driver drug and alcohol testing and physical requirements
- Conducts appropriate investigations for all incidents and injuries appropriately suggesting areas of improvement and training
- Maintains a relationship with the dispatch team regarding customer service and any foreseeable issues
- Works with the Operational and HR teams to resolve any employee relation concerns
- Manages all appropriate documentation for the Department of Transportation compliance
- Manages and audits all daily driver documentation and data to include time and attendance, service tickets, and driver hours
- Promotes a union free workplace as appropriate
- Analyzes daily route and suggests areas of improvement to the Operation Management team
