Design Consultant

At Factory Direct Enterprises LLC d/b/a Ashley (FDE) we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve.

Who We Are:

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States
  
  

As an industry leader, we offer the best compensation package in the furniture industry, including:

• Guaranteed Base Salary: $65,000 annually, ensuring a stable income
• Unlimited Earning Potential: Commission-based earnings on sales made above the base salary
• Weekly Payouts: Commission paid out on a weekly basis for any sales exceeding the base
• Incentive for Success: The more you sell, the more you earn — your income grows with your performance
• Competitive Compensation: A balance of guaranteed salary and performance-driven rewards
• Ashley Sales Academy: A comprehensive, paid training program to equip you for success
• Quarterly and Annual Awards to recognize top performers
• 401(k) Program with a company match
• Paid Time Off & Holiday Pay, including your birthday
• Medical, Dental, and Vision Benefits starting as low as $25 a week
  
  
  

About This Role:

The Design Consultant is a dynamic, sales-driven professional focused on delivering exceptional design services in both the in-store environments and in-home. This role is ideal for someone passionate about interior design, building strong client relationships, and growing a robust personal book of business—while also supporting the success of the store team by partnering on the in-home design opportunity.

Design Consultants are key contributors to FDE's guest experience, using their design expertise and consultative selling skills to drive personal sales and expanding FDE's in-home design footprint.

If you're passionate about design, leadership, and sales excellence, we encourage you to apply today. This is an exciting opportunity to shape the future of FDE's In-Home Design Program while growing your own career!

If you're passionate about design, leadership, and sales excellence, we encourage you to apply today. This is an exciting opportunity to shape the future of FDE's In-Home Design Program while growing your own career in a leadership role!

Essential Functions:

Sales & Design Execution

• Conduct in-home and in-store design consultations tailored to each guest's style, needs, and space
• Present creative, functional, and budget-aligned solutions that enhance the guest experience
• Maintain a consistent pipeline of appointments through follow-up, lead generation, and store support
• Utilize FDE's tools, templates, and product knowledge to deliver professional design presentations
• Meet or exceed monthly personal sales targets and key performance indicators
  
  
  

Book of Business Development

• Proactively cultivate new client opportunities through outreach, networking, and local marketing
• Leverage client relationships to generate repeat business, referrals, and upselling opportunities
• Maintain accurate client records and consultation notes to ensure seamless follow-up and execution
• Collaborate with leadership to increase visibility and demand for in-home services in your market
  
  
  

Team & Guest Experience Support

• Partner with in-store team members to ensure guest needs are addressed and appointments are fulfilled
• Serve as a go-to resource for design support when not in consultation
• Contribute to a positive, service-driven store culture through professionalism, enthusiasm, and accountability
• Attend team meetings, training, and participate in ongoing learning to improve performance
  
  
  

Key Performance Indicators (KPIs)

• Personal Sales Goals: Track and achieve monthly revenue and conversion metrics
• Close Rate & Sales Per Guest: Consistently drive value during every appointment
• Customer Satisfaction (NPS): Deliver high guest ratings for both in-store and in-home experiences
• Protection & Financing Attach Rates: Maximize total sale value through key add-ons
  
  
  

Requirements

Schedule Expectations:

• Full-time, 40 hours/week, including evenings and weekends
• Availability of initial in-store sales training and ongoing collaboration with store leadership and team
• Flexibility to accommodate in-home appointments based on guest needs and scheduling demand
  
  
  

Education & Experience Requirements:

What We're Looking For:

• Background in furniture sales, interior design, or consultative selling
• Demonstrated ability to meet or exceed sales targets in a client-facing role
• Confidence in space planning, product curation, and presenting solutions to diverse clients
• Comfort working independently and managing your own appointment pipeline
• Excellent interpersonal and communication skills
  
  
  

Preferred Qualifications:

• Degree or certification in Interior Design, Sales, or related field
• Familiarity with design tools, rendering software, or floor planning applications
  
  
  

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• 401K with Employer Match
• Employee discount